Team Manager at John Lewis Milton Keynes
Job Type: Customer Service
Location: Milton Keynes
Partnership Level: 8
Closing Date: 18/12/2024
Vacancy Type: Permanent
Salary Frequency: Annual
Hours of Work: Various hours of full time work (37.5 hours per week) across seven days to include early starts, evenings and alternative weekends. Exact rotas will be discussed at interview.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.
Our Purpose: Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.
At a glance:
2 x Team Manager opportunities, 1 x permanent and 1 x 4 month secondment.
Duties and Responsibilities:
1. Taking full responsibility for your department, you'll be commercially-minded and enjoy generating sales by motivating your team to deliver positive results.
2. Contributing to the overall growth of the branch is what it's all about.
3. You'll develop and mentor your Partners to be the best they can be.
4. Your enthusiasm for selling will enable you to develop and coach Partners whilst delighting our customers.
5. You'll have solid leadership and communication skills which you'll get to showcase when you are required, on occasion, to take on the responsibility of Duty Manager and Deputy Head of Branch.
Desirable experience skills and qualifications:
1. Retail management or front line customer service management.
2. Stakeholder management or project management.
Things to consider:
This role may be subject to pre-employment screening. We occasionally close vacancies early in the event we receive a high volume of applications and therefore recommend you apply early.
Good luck!
At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference.
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