JOB TITLE: Site Reliability Engineer (SRE)
SALARY: £86,964-102,310 per annum
LOCATION: Bristol
HOURS: Full-time - 35 hours per week
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our Bristol office.
ABOUT THIS OPPORTUNITY
Our Cloud Site Reliability Engineering) team is looking for an experienced and passionate Engineer to join out Consumer Servicing and Engagement Platform.
As an application level SRE, you'll be an active and leading member of a cloud-focused team of engineers - working on one of the Group's flagship projects to run and maintain a set of products and services on the Google Cloud Platform (GCP) that will enable the business to realise the next generation of services that form the Bank's future vision.
Accountabilities will include:
* Delivering against GCP and SRE Public Cloud technology roadmaps
* Collaboratively working with other engineering teams to release and evolve enterprise-class solutions, that are reliable and evergreen as cloud technologies continue to mature at a fast-pace.
* Being responsible for the operations of a large set of critical banking services (including 24x7 coverage by participating in on-call rota)
What you'd get involved with:
* Working with our service teams and Cloud Platform team to enhance & improve the resiliency and reliability of critical customer facing services.
* Troubleshooting, investigating & diagnosing service issues, with an engineering mentality - then work with the service teams to ensure changes are put in place so that the same issues are not encountered again.
* Building and implementing tooling to assist the service teams in ensuring their services are resilient and reliable and that service code is of a high quality.
* Working across multiple labs and signature projects in the Digital space.
* Helping to integrate and then implement Chaos Engineering into the bank. There is scope for you to lead in this area of engineering and help shape the future of how the bank stress tests their services.
ABOUT US
We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.
WHAT YOU'LL NEED
We welcome applications from candidates with a range of experiences and backgrounds. To thrive in this role however, you'll need to demonstrate the below skills in your CV and application.
Site Reliability Engineering & DevOps experience
* Strong understanding of Site Reliability Engineering with commercial experience in working in a relevant environment and putting SRE principles into practice.
* Knowledge of SLAs, SLOs and SLIs is essential along with the best practices for defining and implementing them.
* Strong understanding of the principles of DevOps and how to implement them
* Strong experience of CI/CD pipelines and leading on building and deploying of services
Troubleshooting & Problem-solving
* Experience in problem-solving, able to demonstrate logical thinking and excellent troubleshooting skills.
* Thorough understanding observability, monitoring and alerting and the experience to know what high quality data looks like. You know how to troubleshoot live incidents in production and how to carry out blameless port mortems and root cause analysis.
* Demonstrate a passion to continue to learn and develop your engineering skills.
Cloud experience - GCP
* Experience working with a broad set of GCP products (or extensive experience with another Public Cloud platform, such as Azure or AWS)
* A strong understanding of Cloud, Cloud security and Cloud networking
* Be proficient in one or more of the following tooling - Dynatrace, Stackdriver/Cloud Operations Suite, Cloud Monitoring, Cloud logging, Cloud Consumption and RTL viewer.
Effective collaboration & Leadership
* Excellent collaboration skills with a desire to lead and mentor others.
* Leadership experience including line management, team leadership, mentoring and task management.
Automation
* Experience of developing for, or administrating Kubernetes clusters in a production environment
* Experience in automation to remove toil.
Any evidence of the below, would also be beneficial:
Environment
* Ability to work with architectural, business and other engineers to shape, design and engineer solutions.
* Ability to work with a team of engineers to deliver domain-owned deliverables and dependencies.
Continuous learning
* Demonstrating a commitment to learning and improvement by embracing standard processes and tools in the cloud function.
Adaptability and Flexibility
* Technology agnostic and are willing to adapt their approach in pursuit of the best solution.
* Recent practical experience with Chaos Engineering using tools like Gremlin, Chaos Monkey or Litmus.
Certifications
* Certifications in GCP or another cloud platform, such as Azure, AWS
Other
* Candidates with less direct experience in cloud engineering, who can demonstrate strong skills in other areas such as sysadmin, software engineering or other technology/engineering disciplines who also are able to quickly adapt and pick up new skills will also be considered.
ABOUT WORKING FOR US
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.
WE ALSO OFFER A WIDE-RANGING BENEFITS PACKAGE, WHICH INCLUDES:
* A generous pension contribution of up to 15%
* An annual bonus award, subject to Group performance
* Share schemes including free shares
* Benefits you can adapt to your lifestyle, such as discounted shopping
* 30 days' holiday, with bank holidays on top
* A range of wellbeing initiatives and generous parental leave policies
If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .