Systems Administrator - UK
Location- Office based Bangor, North Wales
Who We Areâ¦
Wherever there is legalized gambling, jurisdictions have a set of regulations by which manufacturers and operators must adhere to. Any game or system which is released to the public must be able to show that it conforms to the required regulations. To do this, the system must be tested by an independent testing facility. This is where we come in. Since 1989, Gaming Laboratories International (GLI) has been the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to more than 700 jurisdictions worldwide.
Why You Should Work Hereâ¦
Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top-notch benefits and a company culture focused on employee development.
What You Will Accomplish Hereâ¦
As a Systems Administrator you will have the opportunity to play a key role in the operation, administration, and development of key applications used by the global organization, as well as contributing to the overall operation of our global network. This position will be primarily responsible for the maintenance, upgrades, administration, and development of the global Atlassian JIRA and global ServiceNow systems. The position will also work with our operations team on the operation and maintenance of our global network infrastructure, including systems maintenance, monitoring, and troubleshooting the virtual server environment, network security, application management, and LAN/WAN analysis.
Completes required administration tasks including planning upgrades/enhancements, applying patches, and user management of the global JIRA system
Analyses JIRA workflows and processes and makes updates and adjustments as necessary based on business requirements
Completes required administration including upgrades and patches to the companyâs ServiceNow incident management system.
Analyses workflows, develops new processes and builds report for the ServiceNow ticketing system
Analyses the performance of assigned systems and applications, taking action to correct deficiencies.
Maintains and provides support on interconnectivity between EMEIA offices and international locations.
Reviews network monitoring tools and reviews anomalies on a weekly basis.
Reviews and updates network infrastructure equipment.
Responsible for deployment, configuration, maintenance, and support of networking equipment and systems.
Maintains diagrams and other documentation regarding application or system functionality and assures they are kept up to date.
Assists with the installation of LAN/WAN equipment infrastructure, as needed.
Conducts LAN/WAN analysis to ensure optimal performance of the network, including monthly utilization reports.
Resolves issues within the LAN/WAN environments.
Sustains the integrity and 24/7 availability of all network data through backup monitoring.
Troubleshoots Azure AD and Azure systems.
Communicates projects and priorities with global team members and IT management on a weekly basis.
Performs other duties, as assigned.
Education, Experience and Skills:
A minimum of two (2) years of experience in a related position in an enterprise network environment is required.
Bachelorâs degree in computer science, information technology or a related discipline is strongly preferred.
Must have familiarity with cloud environments including a working knowledge of Microsoft Azure.
Working knowledge of administering ServiceNow
Proficiency in administering and developing Atlassian products including Jira, Confluence and Bitbucket
Proficiency in Microsoft Outlook, Word, and Excel is required.
Must have a working knowledge of network topology and remote access devices.
Must have a working knowledge of virtual environments; VMWare experience is preferred.
Must demonstrate a high level of flexibility to support business needs.
Must be able to work autonomously with minimal support.
Must have strong attention to detail.
Must have the ability to work independently, as part of a team, and exercise sound judgment.
Must have the ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position.
Must have the ability to communicate effectively, both orally and in writing, with internal and external parties.
Must be available to work flexible hours as necessary to support network connectivity.
Must be available to travel as necessary to EMEIA offices.
What We Offerâ¦
25 Annual leave days plus Public Holidays
Discretionary End-year bonus
Annual Performance Reviews
Career path planning
Weekly fresh fruit, free coffee, tea etc
International work atmosphere with 30 different nationalities within GLI Europe, GLI UK, GLI Italy, GLI Spain, GLI Africa, GLI Austria, GLI Bulgaria, GLI Slovenia
Gaming Laboratories International (GLI) is a gaming company. Any of our employees may be required to obtain a gaming license within one or all of the gaming jurisdictions. If you are requested by GLI to obtain a gaming license, your continued employment may be contingent on your ability to obtain that gaming license.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job.â¯The incumbent may be requested to perform other job-related task and responsibilities than those stated above.
GLI is an Equal Opportunityâ¯Employer
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status