[The Municipal Liverpool]
The Municipal Liverpool, Municipal Building, Dale St, Liverpool, Lancashire, L2 2DH
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At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
THE EXCITING OPPORTUNITY
We opened The Municipal Hotel & Spa MGallery in May 2023 and have reset the clock within this historic building, bringing it back to life. Not heard about the MGallery before? Visit our brand website and take a look at our boutique luxury portfolio - prepare to be amazed! We create memorable moments for all life enjoyers to experience unique stories from the past but also to write their own astonishing tales of the future. We boast 178 stunning bedrooms set in a remarkable and inspiring landmark of the city. Time is of essence and at the heart of The Municipal’s story. Its iconic clock tower and bells giving the tempo to a timeless melody. Various restaurants, bars and a state of the art spa sanctuary including a pool, will offer everyone the place to have the time of their lives, reset the clock and embark upon their own magical journey…
A DAY IN THE LIFE OF A MIXOLOGIST AT THE MUNICIPAL HOTEL & SPA MGALLERY
What you'll be doing...
We are looking for a charismatic person who can put on a show and dazzle our guests with sparking personality, skills but most of all service. Reporting to the Bar Manager, you will be based at the hotel on an hourly basis up to 40 hours per week (variety of shifts available). You can expect your working day to include the following;
To prepare, mix and serve alcoholic and non-alcoholic beverages based on customer requests, providing theatre, a memorable experience and exceeding expectations. Your duties include verifying the identification and age of customers, providing a prompt, delightful and caring service, accepting payment from customers, cleaning glasses and bar utensils, replenishing stock levels and balancing cash receipts to record sales. To design cocktails in line with customer preferences or brand promotions. To provide training classes and education of wines, spirits and cocktails to our existing Municipal team.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
To assist in the day to day service operation within the Bar and function areas. To promote a hospitable and professional image to the guest and give full co-operation and the WOW factor to any guest, with a prompt, caring and helpful attitude.
Other duties include;
* Ensure service standards and service times are maintained by offering a prompt and efficient service. Create a timeless memory and ensure our guests are delighted with our service.
* Anticipate guests’ needs wherever possible and promote hospitality within the hotel, enhancing guest satisfaction.
* To be fully aware of all Bar Menu’s and our stock list.
* Maximise sales and upselling opportunities.
* Follow company control procedures in accordance with the internal audit requirements, H&S requirements and licensing laws.
* To work positively and collaboratively with all departments and team members.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
* Discounted hotel room rates for you and your friends & family across RBH and ACCOR hotels.
* An extra day’s holiday for your birthday
* Flexible working arrangements
* Pension
* Free meals on duty saving you over £1000 per year
* Hotel F&B, Spa Treatment Discounts and Sales Incentives
* Gratuities
* Discounted Local Parking Facilities
* A link to our extensive employee benefit portal with discounts over hundreds of retailers.
To learn more about our full benefits package, to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.
#LifeatRBH
The Municipal Liverpool Municipal Building, Dale St, Liverpool, Lancashire, L2 2DH
* Job Ref RBH14293
* Branch The Municipal Liverpool
* Location Liverpool
* Salary/Benefits Competitive Salary Plus Gratuities and Excellent Benefits
* Contract type Permanent
* Hours Full Time
* Shift pattern Varied Shifts 5 days over 7
* Hours per week 40
* Date posted 07/06/2024
* Closing date 21/07/2024