Job summary Are you ready for a new challenge? We have an exciting full time Ward Clerk vacancy within Trauma & Related Services at Leeds General Infirmary. L35 is a busy ward environment caring for individuals who have had predominantly Orthopaedic surgery. We collaborate with a wide multidisciplinary team consisting of Consultants, Nurses, Physiotherapists, Occupational Therapists, the hospital discharge team and various other allied health professionals. You will need to work closely with other colleagues to ensure the smooth running of the unit and providing a safe service for all our patients. Main duties of the job Daily duties will include but not be limited to: Trauma and Elective Patient paperwork preparations for urgent cases. Admit and discharge patients for surgeries using Patient Centre and Galaxy systems. Attend, outcome and discharge outpatient clinics using Patient Centre. Booking follow up appointments. Answering daily telephone queries Excellent communication skills are essential, you must be comfortable with and happy dealing with patients face to face on a daily basis so a patient focused attitude is vital as well as being enthusiastic, positive, adaptable and motivated who can work in a fast pace environment. Please contact Becky Payne on becky.payne1nhs.net if you need any further information. Please note the advert will close early should we receive high numbers of applicants. About us Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions. Date posted 06 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Contract Permanent Working pattern Full-time, Flexible working Reference number C9298-ATH-372 Job locations Leeds General Infirmary Great George Street Leeds LS1 3EX Job description Job responsibilities JOB PURPOSE L35 is an Orthopaedic & Trauma clinic environment reviewing and treating trauma and elective patients daily. The post holder will collaborate with a wide multidisciplinary team consisting of Consultants, Nurses, Physiotherapists, Occupational Therapists, Outpatient Department and linking in with the Plastic Surgery Administration Team. You will need to work closely with other colleagues to ensure the smooth running of the unit and providing a safe service for all our patients. Daily duties will include but not be limited to: Trauma and Elective Patient paperwork preparations for urgent cases. Admit and discharge patients for surgeries using Patient Centre and Galaxy systems Attend, outcome and discharge outpatient clinics using Patient Centre. Booking follow up appointments. Answering daily telephone queries JOB DIMENSIONS The post holder will need Excellent communication skills, you must be comfortable with and happy dealing with patients face to face on a daily basis so a patient focused attitude is vital as well as being enthusiastic, positive, adaptable and motivated who can work in a fast pace environment. This role acts as the linchpin for the Hand Unit, you are integral to the smooth running of the unit so you must be a team player who is calm under pressure. PRINCIPAL DUTIES AND AREAS OF RESPONSIBILITY Administrative and Clerical Duties - Record admission, transfer and discharge activity data onto the Trust PAS system. - Arrange patients follow-up appointments using the PAS system and order transport for patients when required. - Record changes to the bed base and inform the relevant corporate team - Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff. - Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments. - Transfer pathology and other reports to patients records, and general collation of records promptly and efficiently, especially on patients discharge. - Deliver patients mail. - Order stationary and complete requisition forms under instruction from Sister/Charge Nurse. - Complete electronic admission/bed system as required - Maintaining records on behalf of Sister/ Charge Nurse. Assisting to maintain high standards of care - Assist in the welcome and reception of patients and visitors into the clinical area - Maintain a safe working environment, reporting incidents, accidents, complaints - Understand the need to maintain and respect patient confidentiality - Participate in in-service training - Participate in mandatory training annually - Participate in annual performance appraisal - Undertake duties on different wards/depts as and when required by service demands Develop good working relationship - Participate in appropriate and relevant communications networks - Ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward / department Job description Job responsibilities JOB PURPOSE L35 is an Orthopaedic & Trauma clinic environment reviewing and treating trauma and elective patients daily. The post holder will collaborate with a wide multidisciplinary team consisting of Consultants, Nurses, Physiotherapists, Occupational Therapists, Outpatient Department and linking in with the Plastic Surgery Administration Team. You will need to work closely with other colleagues to ensure the smooth running of the unit and providing a safe service for all our patients. Daily duties will include but not be limited to: Trauma and Elective Patient paperwork preparations for urgent cases. Admit and discharge patients for surgeries using Patient Centre and Galaxy systems Attend, outcome and discharge outpatient clinics using Patient Centre. Booking follow up appointments. Answering daily telephone queries JOB DIMENSIONS The post holder will need Excellent communication skills, you must be comfortable with and happy dealing with patients face to face on a daily basis so a patient focused attitude is vital as well as being enthusiastic, positive, adaptable and motivated who can work in a fast pace environment. This role acts as the linchpin for the Hand Unit, you are integral to the smooth running of the unit so you must be a team player who is calm under pressure. PRINCIPAL DUTIES AND AREAS OF RESPONSIBILITY Administrative and Clerical Duties - Record admission, transfer and discharge activity data onto the Trust PAS system. - Arrange patients follow-up appointments using the PAS system and order transport for patients when required. - Record changes to the bed base and inform the relevant corporate team - Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff. - Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments. - Transfer pathology and other reports to patients records, and general collation of records promptly and efficiently, especially on patients discharge. - Deliver patients mail. - Order stationary and complete requisition forms under instruction from Sister/Charge Nurse. - Complete electronic admission/bed system as required - Maintaining records on behalf of Sister/ Charge Nurse. Assisting to maintain high standards of care - Assist in the welcome and reception of patients and visitors into the clinical area - Maintain a safe working environment, reporting incidents, accidents, complaints - Understand the need to maintain and respect patient confidentiality - Participate in in-service training - Participate in mandatory training annually - Participate in annual performance appraisal - Undertake duties on different wards/depts as and when required by service demands Develop good working relationship - Participate in appropriate and relevant communications networks - Ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward / department Person Specification Qualifications Essential Literate and numerate Skills and Behaviours Essential Good interpersonal skills Team working Motivated Reliable Trustworthy Other Criteria Essential Able to fulfil Occupational Health requirements for the post Experience Essential IT skills Insight into role and responsibilities of post Desirable Previous Clerical Experience Person Specification Qualifications Essential Literate and numerate Skills and Behaviours Essential Good interpersonal skills Team working Motivated Reliable Trustworthy Other Criteria Essential Able to fulfil Occupational Health requirements for the post Experience Essential IT skills Insight into role and responsibilities of post Desirable Previous Clerical Experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Leeds Teaching Hospitals Address Leeds General Infirmary Great George Street Leeds LS1 3EX Employer's website https://www.leedsth.nhs.uk/ (Opens in a new tab)