Clerical Officer - Castle Hill Centre, Clerical Hub
We are looking for a resilient, robust, self-motivated clerical officer to join our clerical team. The successful applicant will provide support to the various clinical teams including the Admission Avoidance team and the Community Therapy team.
Main duties of the job
Bolton NHS Foundation Trust and Bolton Borough Council are working in partnership to deliver efficient and effective patient-centred, integrated services across the health economy to reduce hospital admissions and support people to remain at home.
In order to meet this objective, we are seeking to appoint a Clerical Officer who is a flexible individual with excellent communication, IT, and organisational skills to become part of the clerical team within the Integrated Community Services Division.
The role will be part of a clerical team that works over seven days between the hours of 8am and 6pm. This is a 365 days a year service.
Duties will include: Processing referrals, inputting data, taking telephone queries, preparing reports, booking appointments, cancelling clinics, photocopying, and other general office duties.
Experience of working within healthcare would be preferable though full training will be provided.
The post is 37.5 hours per week over 365 days including all bank holidays on a rota basis (currently 1 in 6). The successful applicant will be expected to demonstrate a flexible approach to working hours to cover the service at times of peak pressure.
About us
This is a fast-paced friendly environment to work, supporting a range of clinicians with the referral process. We are a large team of clerical officers who are committed to providing a great service; we are friendly, hardworking, and welcoming.
Job responsibilities
Duties will include: Processing referrals, inputting data, taking telephone queries, booking appointments, cancelling clinics, preparing reports, photocopying, and other general office duties.
Person Specification
Knowledge
* Experience of using a range of computer software packages to produce accurate, well-presented documents
* Evidence of producing high-level documentation
Experience
* Experience of working in a busy office environment
* Evidence of maintaining information systems specifically LE2.2
Skills and Ability
* Ability to work as part of a team
* Maths skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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