Job Description
Job Details
Full time (Monday-Friday)
Must be available immediately
We are looking for a bright individual to join our Studio Manager in the smooth running of Cityscape. You will have a myriad of reception and administration tasks to keep you busy - and you will be expected to be able to juggle a few tasks at once. An excellent phone manner and presentation is essential to the role.
Cityscape is a family, and our Reception team is at the heart of that. The Reception is the first point of contact for every guest, and we treat every guest, whether they are a client or the postman, as a member of the family and welcome them accordingly.
We also sublet part of our studio to three small companies who are working within our industry, and our Reception team look after their clients, meetings and other small tasks as well.
If you think this sounds like it could be you, please read on...
Roles and Responsibilities
Roles and responsibilities include but are not limited to...
General Reception
Answering phone calls, transferring/announcing calls
Meeting and greeting clients in Reception - making them welcome and offering refreshments
Tending to clients in meeting rooms and break out spaces - offering refreshments
Maintaining a high standard of studio cleanliness, meeting rooms, kitchen and sometimes other desks
Post and packages
Ordering cabs and couriers
Ad-hoc errands
Fridge re-stocks and clear out
Ordering stationery, weekly food, bottled water and any other ad hoc orders
Staff expense processing
Assisting other teams with ad-hoc requests such as proofreading, client invitations and external meeting room spaces
Scanning confidential documents
Studio and Facilities
Covering facilities and maintenance in Studio Managers absence
Liaising with workmen/delivery people
Maintaining security and health and safety procedures
Set up for meetings and internal events
Assist Studio Manager with booking and organising social events; Christmas party, summer party, birthdays, tea breaks, leaving drinks etc, and booking client lunches/dinners
Miscellaneous
Assisting with social media content
Assisting with weekly fire alarm tests
Assisting with travel bookings for Senior Management
Required Experience
Experience as either a Receptionist or PA (1-2 years desirable)
Professional attitude and welcoming personality
Responsible and trustworthy
Attention to detail on all tasks; from administrative duties to office tidiness
Good spelling, literacy and numeracy skills
Good time management and timekeeping
Emergency First Aid certificate and Fire Marshal certificate considered a bonus
Creative interests outside of work considered a bonus
Essential Skills
Proficient knowledge of Google and Microsoft Office suites
Experience processing expenses and finance administration a bonus
Company benefits
🏙️ Centrally located office in London Bridge, moments away from mainline and tube stations
💃 After-work social events
🏥 Private health insurance after successful probation
🧘 Free yoga sessions with More Yoga
🚴 Cycle to work scheme, with secure cycle storage and showers
🚄 Travel card loans after successful probation
🤖 Hybrid work environment
🗝️ Pension scheme
☮️ Access to Headspace wellbeing app
🥂 Happy Hour on Fridays
🗓️ 20 days annual leave + public holidays, increasing to 23 after 5 years service
How to Apply
If you are interested please send a PDF CV and introductory email to recruitment@cityscapedigital.co.uk with the email subject “Receptionist 2024”.