Office Manager
About Us
inforcer is a leading provider of innovative solutions in the cybersecurity sector and dedicated to enhancing efficiency, improving security, and driving success for our clients. We focus on providing MSPs with fundamental tools and technology they need to manage Microsoft Security policies for multiple tenants in a simple and effective way. Our mission is to be inforced in every MSP!
About the Role
We are seeking a highly organised and proactive Office Manager to join our team in the Richmond office. The ideal candidate will have previous experience managing office and administrative tasks for a fast-paced or start-up organisation. You’ll be responsible for supporting the smooth operation of the office, as well as assisting senior management with scheduling, event coordination, and administrative tasks. You will be the go-to person for all office related matters.
What you’ll be doing
1. Ensuring that office procedures are efficient and aligned with company policies, including scheduling and maintaining office calendars.
2. Handling incoming and outgoing deliveries, emails, and phone calls. Acting as a liaison between staff, management, and clients.
3. Organising and maintaining files, records, and documents, both digital and physical, to ensure information is easily accessible.
4. Monitoring and ordering office supplies such as stationery, equipment, and furniture to ensure the office is well-stocked.
5. Managing relationships with service providers (cleaning, IT, maintenance) and negotiating contracts with vendors.
6. Supervising cleaning services and maintaining a tidy and organized workspace.
7. Handle office budgets, including tracking expenses for office activities, supplies, and events, while maintaining cost efficiency.
8. Support onboarding of new employees, including setting up workstations, helping with IT equipment, and ensuring a smooth integration into the office environment.
9. Planning team-building activities, social events, and other activities that promote a positive work environment.
10. Overseeing the maintenance of office equipment such as printers, AV and VC, and coordinating with IT support as needed.
11. Ensuring that the office complies with health & safety regulations, including conducting regular safety drills and maintaining a safe work environment.
12. Overseeing the allocation of desk space, conference rooms, and managing any changes in office layout.
13. Coordinating repairs and maintenance work to ensure the office space remains functional.
14. Facilitating communication between different departments and keeping staff informed of office changes, updates, and events.
15. Managing front-desk duties, including welcoming visitors, answering enquiries, and providing general assistance.
16. Leading or assisting in office-wide projects, such as office renovations or implementing new software.
17. Organizing company meetings, conferences, and client meetings, ensuring all logistics are managed effectively.
18. Assisting senior management with scheduling meetings, preparing reports, and making travel arrangements.
19. Preparing and presenting regular reports on office expenses, space utilization, and other key metrics for management.
20. Resolving day-to-day issues that arise in the office, such as resolving disputes or addressing employee concerns.
What We Can Offer You
Competitive Compensation: Attractive salary and benefits package, including discretionary performance-based bonuses.
Birthdays & Anniversaries: We celebrate milestones with you and offer a day off for your birthday every year. Because no one should have to work on their birthday!
Work-Life Balance: Flexible working hours and patterns available but must be available 4 days a week onsite.
Regular Team Socials: Because an important part of building a great community is the team.
Investing in Your Future: We encourage a growth mindset through proactive development opportunities, such as continuous learning opportunities, professional training programs, and career advancement paths.
Inclusive Environment: A supportive and inclusive workplace that values diversity and encourages collaboration and innovation.
Employee Recognition: Programs to recognise and reward employees for their contributions and achievements.
Skills We Need for This Role
1. Ability to travel to our Richmond office up to 4 days per week.
2. Proven experience as an Office Manager, Executive Assistant, or in a similar role with calendar management and event coordination responsibilities.
3. Strong organisational and multitasking skills with an eye for detail.
4. Excellent written and verbal communication skills.
5. Proficiency in Microsoft Office Suite (Word, Excel, Outlook), familiarity with office/project management systems and tools is highly beneficial.
6. Ability to work in a rapidly growing organisation and manage multiple priorities.
7. Experience coordinating both virtual and in-person events.
8. Familiarity with CRM or scheduling software.
Don’t quite have all of these skills? Why not apply and our team can review your experience and fit for the role? We’d love to hear from you!
inforcer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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