Road Logistics Customs Specialist | United Kingdom | JR2503_0002
Are you thinking about accelerating your career with one of the most successful logistics organisations worldwide? We are looking for Customs Specialist to strengthen our team!
YOUR ROLE
Reporting to the Customs Exports Exception Management Lead, primarily responsible for Customs Export related processes within our organisation, focusing on exception management and SLA adherence, ensuring smooth operations, compliance, and operational excellence. Playing a critical role in monitoring systems and other tools to Identify, classify and resolve issues and exceptions efficiently.
YOUR RESPONSIBILITIES
Identify exceptions within processes, systems, or transactions - monitor data and systems to detect anomalies, analyse, root cause, classify and prioritise based on severity & impact. To realign processes and highlight system gaps for correction/improvement.
Efficiently resolve exceptions & prevent recurrence - developing corrective actions for immediate resolution, collaborate with relevant teams to resolve in a timely manner, propose longer term improvements to prevent in future.
Internal team audit support to ensure compliance as well as ensure consistency & improvement
Maintain effective communication regarding exceptions.
Coordinate with all other relevant parties as required eg Customer, haulier and others.
Accurate tracking & reporting of exceptions.
Support in Lean principles to adapt and implement best practice.
Provide support to team members and end users on exception handling procedures and standard customs tasks.
YOUR SKILLS AND EXPERIENCES
Proven experience in customs and process compliance
Knowledge of customs export processes and procedures
Experience in escalation management is a plus
Strong communication skills and very good stakeholder management
Excellent problem solving skills and attention to detail.
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GOOD REASON TO JOIN
As well as our competitive pay rates and superb training opportunities, we also offer a great working environment.
You will be respected and valued if you work for us and have genuine opportunities to progress and develop.
26 days holidays plus bank holidays
2 volunteering days per year
3 x Life Assurance Option if you join the KN Route2 pension scheme
A tailored personal development and training programme.
Trusted and empowered to deliver and be your best.
We are happy to talk about flexible working. Please ask about alternative patterns of work at interview.
Enhanced Maternity/Paternity Leave
Childcare Vouchers
Cycle to work scheme
Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more)
Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation
ABOUT KUEHNE+NAGEL
With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
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