Our client, who is very passionate about bringing the best service to their customers and clients, and who also takes pride in providing the best supportive and nurturing working environment for the team, is recruiting for a Team Manager whose values align with the business.
To be considered for the role, you must have previous experience in managing a sales-based team and driving business to meet performance targets, whilst maintaining excellence in client and customer service. You must be driven, proactive, and ensure all team members are supported with training and development in the role.
Duties and Responsibilities
1. Day-to-day team management, being the point of contact for general needs and requests of the team
2. Motivate and support team members through regular communication and feedback
3. Deliver training and coaching sessions to support personal development
4. Build strong client partnerships, ensuring regular and effective communication
5. Build and manage pipelines, ensuring consistent client contact and retention
6. Take ownership of team KPIs and targets
7. Monitor and enforce compliance with company policies and procedures
8. Deal with escalations, finding solutions and resolutions
9. Monitor campaigns to exceed expectations, making continual progress and implementing solutions for improvement where needed
Skills and Experience
1. Experience managing teams and achieving performance targets
2. Thrives in a fast-paced, client-focused sales environment
3. Demonstrates strong communication and interpersonal skills
4. Shows initiative, motivation, and a positive, solution-driven attitude
5. Committed to personal development and progression
Working Hours
Monday to Friday
8.30am - 5.30pm Monday to Thursday
8.30am - 3pm Friday
Salary and Reward
£30,000 basic + OTE
Flexitime
Regular Incentives & Rewards
Subsidised Gym Membership
Free Lunch Friday
Dress Down
Pool Table
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