Summary
Our Team Leader Programme is all about developing the skills required to become a subject matter expert. From day one, you'll take on real responsibility with a supportive culture that helps you get the most out of your time as an Apprentice, whilst building on your stakeholder management skills.
Annual wage
£21,000 a year
Training course
Team leader (level 3)
Hours
Monday-Friday, may include shift work, to be confirmed.
40 hours a week
Possible start date
Thursday 4 September
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Working with a DHL team within a small warehouse in a prison setting working on the Retail contract directly for HMPPS/Ministry of Justice (MOJ). Working alongside offenders, enabling them to pick, pack and distribute over 5k orders per week. Apprentices will play an integral and empowering role in offender's lives, where you will work with a diverse team to support their rehabilitation in a warehouse environment.
* Completing one to ones with the Offenders
* Guiding them through Safe systems of work and processes within the warehouse environment
* Resource planning - ensuring all roles within the warehouse domain are covered in order to process all of the daily orders.
* Ensuing stocking levels are correct to meet daily demand from suppliers.
Where you’ll work
DHL Supply Chain
HMP Whatton
New Lane
Nottingham
NG13 9FQ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SR APPRENTICESHIPS LIMITED
Your training course
Team leader (level 3)
Equal to A level
Course contents
* Use resources to implement operational and team plans.
* Use tools to organise, prioritise and allocate daily and weekly work activities.
* Able to collate and interpret data and information and create reports.
* Identify and support the development of the team through informal coaching and continuous professional development.
* Use information and problem-solving techniques to provide solutions and influence the decision-making process.
* Use digital tools for planning and project management to monitor project progress, taking corrective action to deliver against the project plan.
* Review work processes to identify opportunities to improve performance and for continuous improvement.
* Use technology and software to produce documentation, such as spreadsheets and presentation packages to communicate information.
* Manage individual or team performance by setting objectives, monitoring progress, and providing clear guidance and feedback.
* Manage others through change by identifying challenges and the activities to resolve them.
* Interpret organisational strategy and communicate how this impacts others.
* Interpret and apply regulation and legislation, share best practices, and advise stakeholders on their application.
* Communicate information through different media, such as face-to-face meetings, emails, reports, and presentations to enable key stakeholders to understand what is required.
* Collaborate with stakeholders in the organisation to ensure the delivery of operational goals.
* Manage and maintain relationships with a diverse workforce and stakeholders.
* Negotiate with and challenge stakeholders to manage change and reduce conflict.
* Interpret policy and support the delivery of equity, diversity and inclusion in the workplace and monitor their impact on their team.
* Identify future changes in the sector such as technology advances that may impact their organisation.
* Monitor the use of technology and the potential to reduce energy consumption through their optimisation in day-to-day tasks, such as reducing the use of paper and switching off items when not in use.
* Use resources to implement operational and team plans.
* Use tools to organise, prioritise and allocate daily and weekly work activities.
* Able to collate and interpret data and information and create reports.
* Identify and support the development of the team through informal coaching and continuous professional development.
* Use information and problem-solving techniques to provide solutions and influence the decision-making process.
* Use digital tools for planning and project management to monitor project progress, taking corrective action to deliver against the project plan.
* Review work processes to identify opportunities to improve performance and for continuous improvement.
* Use technology and software to produce documentation, such as spreadsheets and presentation packages to communicate information.
* Manage individual or team performance by setting objectives, monitoring progress, and providing clear guidance and feedback.
* Manage others through change by identifying challenges and the activities to resolve them.
* Interpret organisational strategy and communicate how this impacts others.
* Interpret and apply regulation and legislation, share best practices, and advise stakeholders on their application.
* Communicate information through different media, such as face-to-face meetings, emails, reports, and presentations to enable key stakeholders to understand what is required.
* Collaborate with stakeholders in the organisation to ensure the delivery of operational goals.
* Manage and maintain relationships with a diverse workforce and stakeholders.
* Negotiate with and challenge stakeholders to manage change and reduce conflict.
* Interpret policy and support the delivery of equity, diversity and inclusion in the workplace and monitor their impact on their team.
* Identify future changes in the sector such as technology advances that may impact their organisation.
* Monitor the use of technology and the potential to reduce energy consumption through their optimisation in day-to-day tasks, such as reducing the use of paper and switching off items when not in use.
Your training plan
* As part of the Team Leader Level 3 Apprenticeship, they will complete the learning online through SR Apprenticeships and on-site learning at their dedicated DHL Supply Chain site.
Requirements
Essential qualifications
GCSE in:
* English (grade Grade C and above/4-9)
* Maths (grade Grade C and above/4-9)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Attention to detail
* Organisation skills
* Customer care skills
* Administrative skills
* Team working
* Non judgemental
* Patience
Other requirements
Assessment centre on 2nd April 2025.