About the role:
1. Operational line management of a team of staff which includes supervision (with reflective practice), appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles
2. Manage the rota of staff, working with other managers to ensure all elements of the service are covered appropriately. Participate in management on-call duty/rota
3. Ensure quality of service delivery through data analysis and engaging staff in service quality improvement planning
4. Plan, chair and contribute to team meetings that promote learning cultures, cascade information, and provide feedback mechanisms for staff on service delivery/developments
5. Support staff to improve service user outcomes through observed practice, providing timely values-based feedback
6. Develop and sustain key relationships within the HMP environment particularly those relating to the Health and Well-being model
7. Contribute to the safety of staff and service users by monitoring the maintenance of health, safety, and security procedures in the working environment, and carrying out risk assessment procedures
About you:
8. Educated to degree level or equivalent experience
9. Excellent interpersonal skills at all levels to engage, build relationships and influence
10. Ability to lead, inspire and develop a team
11. Adaptable and able to work in a challenging and changeable environment
12. Working knowledge and understanding of substance misuse issues and the ability to recognise the indicators of increasingly chaotic and risky misuse of substances amongst Service Users
13. Experience in managing a caseload of Service Users with complex needs
14. Proven track record in managing incidents of challenging behaviour
15. Experience of culture and change management, staff engagement, service improvement