Job Description
Warehouse and Parts Manager - Competitive Salary - Yeadon, Leeds
The Role
Do you have strong stock management skills and the ability to lead a team in a fast-paced environment? Are you experienced in ensuring high-quality customer service while managing inventory effectively? If so, this could be the perfect opportunity for you!
As a Warehouse and Parts Manager, you will oversee the coordination of parts between our clients and internal teams. Managing a team including a Stores Coordinator and Service Administrator, you will handle key functions such as monitoring the parts sales mailbox, managing stock levels, ensuring timely equipment logistics, and providing absence cover for your team.
If you're ready to take on a leadership role in a supportive environment, we'd love to hear from you. Apply today!
Key Responsibilities:
Parts Sales Mailbox Management.
* Respond promptly to client inquiries and prioritise emails for timely follow-up
Client Communication.
* Handle incoming phone calls and maintain strong client relationships.
Engineer Test Equipment Coordination.
* Oversee equipment recalibration and logistics.
* Coordinate schedules with the service team.
Purchase Order Processing.
* Manage purchase orders and liaise with suppliers for timely stock replenishment.
Parts Coordination.
* Maintain minimum stock levels and anticipate demand.
* Conduct weekly and annual stocktakes and report results.
Goods Dispatch Management.
* Support the dispatch of goods and ensure smooth coordination with the Scheduling team.
* Address delivery issues promptly.
Returns Management.
* Oversee client returns and ensure processes follow company policy.
Reporting and Documentation.
* Maintain records and generate reports as needed.
Absence Cover.
* Provide support during team absences.
The Company
MMM has been operating worldwide as one of the leading system providers in the service of health since 1954.
With a full portfolio of products and services pertaining to sterilisation and disinfection systems for hospitals, scientific institutes, laboratories and the pharmaceutical industry, MMM has positioned itself as a crucial quality driver and innovator on the UK and international markets.
Benefits:
* Annual leave- 23 days plus bank holidays, with additional long service days.
* Training opportunities.
* 3% pension contribution.
The Person
* 5+ years of stock management experience.
* 2+ years in customer service or operations management.
* Strong organisational and multitasking abilities.
* Proficient in Microsoft Office Suite and CRM software.
* Team-oriented with excellent communication skills.
* Forklift experience (desirable, training available).