Job Description
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly trained team works hand-in-hand with organizations worldwide – including more than 80% of Fortune 100 companies. If you’re looking for a business that can offer you real career opportunity and progression, get in touch today and let's talk about how we can fast track your career!
The Job
The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on-premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
Day-To-Day Responsibilities:
* Setup and breakdown of conference spaces to meet the customer's event needs
* Perform preventative maintenance tasks to help maintain customer spaces including but not limited to: ensuring that all technology works as designed and testing/repairing various hardware components
* Clean various AV equipment including but not limited to: camera lenses, monitors, and equipment fans
* Responsible for job site documentation and providing client training on the AV Technology as needed
* Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing non-complex AV components, and video/audio recording support where applicable
* Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
* Understand and adhere to local safety standards for all site duties
* Setup, operate, and troubleshoot various audio/video systems
* Travel to various job sites as required
You
As a business, we aim to help every one of our employees achieve their potential. If you are looking to become the best in what you do, AVI-SPL is the right place for you to call home. For this role, you will need a few fundamental skills to allow us to really drive your career forward.
* Ability to effectively communicate with employees, customers, and colleagues
* Ability to use hand and power tools in a safe and efficient manner including soldering & crimping connectors
* Ability to work and think independently while ensuring deadlines are met
* Intermediate computer knowledge
* Knowledge of basic signal flow for audio, video, and control
* Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards
* Minimum of a High School Diploma or equivalent
* Minimum of 1 – 3 years of audio-visual integration experience preferred
Why work for AVI-SPL (What’s in it for you)
AVI-SPL is a global leader in universal communications, and we ensure our work environment matches our status. The business treats all employees as individuals and provides defined goals and career paths to help maximize their potential. We also offer:
* Enjoyable and dynamic company culture
* Health & Wellbeing
* Private Healthcare
* Access to Employee Assistance and Wellbeing Support
* Mental Health Support
* Work & Home Life Balance
* Increased holiday with service
* Flexible working policy
* Learning & Development
* Access to numerous online learning resources
* AVIXA membership for industry learning
* Employee Discounts
* Access to online retail discount platform
* Discounted products through our recognized partners
* Cycle to work scheme
* Season ticket loans
* Generous Referral scheme
If you are feeling undervalued, stuck in a rut, or just looking to further your career, apply today.
Our commitment to diversity is simple: we provide connection, opportunity, and a voice to everyone, from every background. WE Thrive Together: We appreciate the visible and invisible qualities that make you who you are. Our diversity makes us better humans and better employees, and makes AVI-SPL a better business.
AVI-SPL is an Equal Opportunities Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, pregnancy, sexual orientation, gender identity, nationality, age, or disability status.
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