Head of Software Engineering, Dev Operations
Permanent - Full Time
Location: GB
Job Closing Date: 23:59, Sunday 2nd February 2025
THE ROLE
The BBC’s Product Engineering function is looking to appoint a Head of Engineering for Dev Operations to play a key role in the engineering of the BBC’s audience-facing digital products and a best-in-class engineering culture.
Main Responsibilities
As Head of Software Engineering for Dev Operations you will have responsibility for the execution and high standards of the operational excellence required across our digital products and large software engineering community, leading change and improvement across the board and working closely with peers in Engineering & Architecture to shape the technical vision of our overall digital estate.
Your key day-to-day responsibilities will include:
* Leading and driving Operational Excellence across Product Group and our digital portfolio, ensuring our products are built with operational ownership and performance in mind and owns our incident management processes.
* Leading teams of software engineers in the identification and execution of operational and performance improvements of our media publishing workflow systems and consumer-facing products using modern frameworks and technologies.
* Leading Service Management across our products and owns service availability reporting.
* Defining a technical vision and strategy for your area that is aligned with our product goals, collaborating with your peers across Engineering & Architecture.
* Aligning the development approach with the overall BBC Engineering strategy and adhering to standards and principles to ensure engineering excellence.
* Drive improvements in our continuous delivery/integration practices, as well as continue to develop our cloud practices.
* Effective people leadership including performance management, resource planning, recruitment and talent development, helping to create a diverse, inclusive, and welcoming environment, where everybody feels supported to be their authentic self.
* A proactive and constructive member of the Engineering leadership team and leadership community across Product Group, collaborating independently and progressing people, culture and engineering initiatives across the Group.
* Ensuring our tech evolves and the teams are enabled to deliver effectively and efficiently.
* Ensuring software engineering best practice is adhered across teams.
* Cross discipline engagement, leading by example on a collaborative approach to problem solving, working side by side with peers in Product, Delivery & UXD.
* Works across a wider set of engineering capabilities.
* Supports the Director, Product Engineering – Enablement by delivering technical initiatives within the Engineering group, reporting on those initiatives as needed.
Are You The Right Candidate?
The ideal candidate will evidence the following skills and experience:
* Demonstrable experience leading and driving operational excellence in engineering at scale across a high traffic and event driven product portfolio.
* Demonstrable experience leading service management and engineering teams to identify and implement service performance and availability improvements.
* Demonstrable experience in leading and driving a product organisation’s incident management process.
* A digital leader with gravitas to work effectively with senior colleagues as well as being able to inspire, motivate and drive change through a large engineering team.
* Ability to present to and influence C-Level colleagues.
* A team player who can coach, develop and mentor the engineering community, and also provide leadership amongst your peers.
* Experience of agile software delivery at scale with strong view of what good looks like with respect to continuous delivery, enabling speed without compromise to quality.
* Knowledge of cloud computing and micro-service architectures with experience of multiple application domains ideally including web, mobile and/or TV.
* Behavioural role model for the BBC’s values.
Package Description
Band: F
Contract type: 1 x continuing (permanent) role
Location: Flexible/Hybrid
Career Path Framework job pay range: up to £148,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
About the BBC
We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.
* Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
* Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
* Benefits – we offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a pension scheme and discounted dental, health care, gym and much more.
Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
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