Proposed Interview Date: Week Commencing Monday 10 February 2025
Closing Date: Thursday 6 February 2025
Contract Type: Casual
Salary: FC5 £14.43 per hour
Location: Based in Bankhead Central Glenrothes, but working throughout Fife
Supporting Statement
As part of your application, you must provide us with a Supporting Statement which outlines how your skills and experience make you a good candidate for this vacancy. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV.
Job Details
You will be based at Bankhead Central but will be required to provide short notice cover at Leven, Glenrothes, Kirkcaldy and Dunfermline bus station to oversee the day-to-day operations within the Council owned bus station in a safe and effective manner and to provide a “customer focused” point of contact for all users of the facility. The job will require short notice working on a relief basis which may involve working on Saturdays and Sundays as well as evening shifts.
This vacancy is primarily required to cover for unforeseen workloads, sickness, and holiday relief as necessary. You will be responsible for overseeing the day-to-day operations at the bus station on a relief basis, ensuring compliance with the conditions of use, and providing advice and travel information to users of the bus station. You will carry out daily administrative tasks and regular inspections of the facility, in addition to supervising the public areas and ensuring the security and wellbeing of customers.
The Person
Educated to SCQF level 4, which includes National 4 or Standard Grades at General level or O Grades or equivalent. Previous experience in a public transport role is desirable, as is experience in a similar environment/facility. Proven customer care skills are essential. You should possess basic IT skills, team working skills, interpersonal, communication, and problem-solving skills.
Further Information
* Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria.
* How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace.
* Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services.
For further information please contact David Izatt - david.izatt@fife.gov.uk
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