Administration Volunteer
About Us
The Afghanistan and Central Asian Association is an award-winning charity founded by Dr Nooralhaq Nasimi, who arrived as a refugee in the back of a refrigerated container with his young family in 1999. We promote social and economic integration of an increasing number of Afghan, Ukrainian and other refugees. We use a community development ethos to support the development of their potential within a mutually supportive framework and we work with a wide range of partners to reach vulnerable and isolated individuals and families in some of the most disadvantaged areas of the UK.
Our experience and the quality of our provision is evidenced through our many achievements, including:
* Queen's Award for Voluntary Service 2018, awarded in recognition of the excellent work and central role that volunteers play in the delivery of the essential services run by the ACAA
* Talent Match Mark Youth Friendly Gold Award from Youth Employment UK
* The charity's founder, Dr Nasimi, was awarded an MBE for services to refugees by King Charles III in the New Year Honours List 2023
Key Duties
A unique opportunity to get involved in a refugee charity based in Birmingham. The role includes the provision of administrative assistance.
* Maintain diaries and schedules
* Respond to and coordinate responses to inquiries by mail, e-mail, and phone
* Carry out ad hoc small-scale research and analysis
* Prepare briefing papers and speeches as necessary
* Organise and maintain the department and files of the office
* Ensure smooth organisational communication and at times makes changes in procedures to deal with variations in workload
* Prepare for and take minutes at meetings
* Other tasks and responsibilities as necessary.
Qualifications and Person Specification
The successful candidate should meet the following criteria:
* Excellent communication skills with an emphasis on written and spoken English plus analytical skills
* Strong administrative skills
* A keen attention to detail and ability to prioritise as well as multitask
* Flexible and resourceful approach to work and a “can do” attitude
* Professional demeanour when giving and taking information in writing, in person, and over the phone
* Capacity to work in a highly pressured environment, while remaining calm
* Ability to take initiative and prioritise tasks, excellent time-management, problem-prevention, and problem-solving skills
* Ability to maintain confidentiality of sensitive information
* Proficiency with Microsoft Office
* Willingness to travel as necessary
* Ability to work on their own initiative as well as work as a team player.
Key Skills Required
* Interpersonal Skills
* Communication Skills
* Time Management
* Critical Thinking
* Research and Analysis
* Innovation
* Receptiveness
* Technical Proficiency
Job Types: Internship, Volunteer
Pay: £0.01 per year
Benefits:
* Company events
* Discounted or free food
* On-site parking
* Work from home
Schedule:
* Day shift
* Holidays
* Monday to Friday
* Night shift
* Weekend availability
Work Location: In person
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