Warehouse/customer service operative

Job Title: Warehouse/Customer Service Operative

Location: Longhope, Gloucestershire, GL17

Pay Rate: £13.00ph

Hours: Monday - Friday 6am-2pm (approx. finish)

Contract: Temporary ongoing with permanent opportunities available.

AVAILABLE IMMEDIATELY OR WITHIN THE NEXT 7-14 DAYS?

THIS CAN BE THE RIGHT JOB FOR YOU !

Are you a hardworking individual looking for a new role? gap personnel are seeking Warehouse/Customer Service Operative to join our dynamic team on a temporary to permanent basis.

Key Responsibilities:

Warehouse:

- Liaising with drivers on progress of deliveries

- loading and unloading delivery vehicles safely and efficiently

- Accurately sorting, scanning, and preparing parcels for dispatch

- Keeping the warehouse clean, safe and organised.

Customer Service:

- Responding to customer inquiries via phone, email and chat regarding parcel delivery statuses, delays and issues.

- Handling customer complaints and providing effective solutions in a professional manner.

- Liaising with the warehouse team and couriers to ensure timely delivery and accurate information for customers

- Monitoring and updating parcel tracking systems

- Professional work ethic.

What We’re Looking For: