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MotaParts Xpress Ltd Quality Parts for all Cars & Vans
Motaparts Xpress is a truly independent motor factor, which with the help of a talented and engaged team, has experienced significant organic growth, and a reputation that we continue to be proud of.
We are always looking forwards, and to invest in the future of the company, we're looking for experienced parts advisors across our four sites (Redditch, Bromsgrove, Evesham, and Worcester).
About The Role
MPX makes customer service top of the agenda, and our Parts Advisors are at the forefront of that ethos. We are passionate and driven, always ensuring we provide the best service.
We are looking for a Parts Advisor who will support the team by fully satisfying customers' needs and contribute towards the success of the team and the business.
You will:
* Build strong rapport with customers, and maintain those relationships
* Work within the sales team by answering telephone queries and dealing with electronic queries
* Fully resolve any queries our customers may have, and enable solutions for their needs
* Be central to a positive team performance
* Liaise with the distribution team to make sure delivery requirements are met
About you:
You will have experience in telesales and/or customer service, in a fast-paced environment. Experience within the motortrade and prior knowledge of MAM software is preferable.
What you'll need to succeed:
* An ability to thrive under pressure
* A desire and ability to deliver excellent customer service
* IT literate
* A reasonable understanding of car parts
What MPX can offer you:
* A secure position within a company with a proven track record and exciting future
* Communicative management, and a truly independently run business
* Competitive rates of pay
* Progression and growth opportunities
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Wholesale Motor Vehicles and Parts
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