Are you excited to drive high-visibility, strategic logistics and technology solutions? AMXL Japan is looking for an Account Manager who continuously engages across business, technical and operational teams to deliver bigger smiles for our customers.
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon has great opportunities to pursue a career as a leader in Operations Planning & Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability.
Key job responsibilities
1. The Sr. Account Manager will be responsible for developing and managing sales plays for business generation and growth. This also includes direct engagement with our Delivery Service Partners and leading quality improvement with operations teams to define and build innovative and delightful experiences for customers.
2. Build the strategic network expansion plan while working with key internal stakeholders (e.g. operations teams, planning teams, legal, finance, etc).
3. Develop and manage sales plays for effective account management process.
4. Manage and develop Delivery Service Partners - developing relationships and growing the AMXL network through these partners.
5. Manage complex operational and contractual negotiations.
6. Prepare and manage the accounts payable process.
7. Lead partner engagement to support the improvements of delivery quality and drivers’ safety/working environment.
8. Work with regional leadership teams to develop a strategic partner account management plan for your portfolio of partners.
9. Understand the safety and regulatory requirements of the industry and work closely with the internal teams to develop and execute partner account plan.
10. Prepare and give insights for business reviews to the senior management team regarding progress and roadblocks.
BASIC QUALIFICATIONS
* 4+ years of experience in program management, account/vendor management, logistics, operations, supply chain, transportation, or equivalent experience.
* Bachelor’s Degree.
* Advanced proficiency in Microsoft Office.
* Business level of Japanese and English.
PREFERRED QUALIFICATIONS
* Demonstrated ability working in an ambiguous environment.
* Advanced knowledge of analytical tools such as SQL, Tableau, MS Excel, or Microsoft Access.
* Master's Degree.
* 2+ years of product management experience.
* Excited about working in a diverse group and contributing to an inclusive culture.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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