Customer Service Administrator
Permanent
Location: Swansea
Salary: Circa £25,000pa
Working Days: Monday to Friday
An opportunity to join a multi-award winning household name based in Swansea!
We need someone with excellent customer service skills and top-notch administrative skills and experience to join this wonderful team supporting the company's UK Customers.
Your Responsibilities:
1. Timely order processing
2. Order dispatch in partnership with the UK & EU warehouse teams
3. Order invoicing
4. Tracking orders
5. Administrating Credit and Returns
6. Maintenance and housekeeping of customer accounts & product data via Sage, customer portals & internal trackers
7. Supporting and partnering with Key Account Manager on KPIs to ensure maintaining operational performance & account health
8. Management of portals, enquiries and ensuring inventory updated accordingly
You'll need to be: ORGANISED, PASSIONATE and PROACTIVE!
Minimum Requirements:
1. The ability to build good working relationships
2. Competency with all MS Office Packages
3. Excellent communication skills
If you're interested in discussing this role further and you have the right skills and experience, please get in touch.
Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
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