Role Overview The HR Generalist will oversee and ensure the smooth delivery of HR processes across the employee lifecycle, working closely with the HR Administrator to manage the operational aspects of the HR function. This role requires expertise in HR administration, employee relations, and compliance, as well as the ability to provide practical, hands-on support to the business. With a focus on maintaining robust HR processes, ensuring compliance, and delivering exceptional service, the HR Generalist will play a key role in supporting the organisation’s people agenda. Our Company At Blinds 2go our people are our stars, we believe our team will help us on our journey to realise our dream in becoming the fastest growing, most loved and most efficient window coverings company in the world. Transparency - We lead by example and inspire others to achieve excellence in the right way. Entrepreneurship - We focus on what matters with a sense of urgency, we quickly adapt and constantly innovate to meet customer needs. Accountability - We take ownership and are responsible for our actions and decisions. Meritocracy - We set challenging but realistic targets and deliver results in a passionate way, Integrity and hard work are at the core of our culture, we go the extra mile. Role & Responsibilities HR Operations & Administration • Oversee and manage core HR processes, including payroll, recruitment, onboarding, and offboarding with support from the HR Administrator. • Ensure all employee data and records are accurate, secure, and compliant with GDPR and other regulations. • Maintain HR policies and procedures, ensuring alignment with legal and regulatory requirements. • Coordinate with external providers for payroll, benefits administration, and immigration processes. Employee Relations • Provide advice and guidance on day-to-day employee relations issues, ensuring adherence to employment law and company policies. • Manage employee relations cases, escalating high-risk or sensitive cases as needed. • Support managers in handling performance, disciplinary, and grievance matters, ensuring a fair and consistent approach. Recruitment & Onboarding • Lead the recruitment process, including drafting role profiles, coordinating and supporting the interview process, and facilitating offers ensuring adherence to budget. • Oversee onboarding to ensure new hires have a smooth induction and are equipped with the tools and knowledge they need to succeed. Compliance & Data Management • Ensure compliance with employment laws, immigration regulations, and SOX requirements. • Monitor and maintain HR data integrity, producing reports on key metrics such as turnover and recruitment trends. • Identify and report on patterns in employee data, providing insights and recommendations to management. Reward & Benefits Support • Oversee the administration of reward and benefits programs, ensuring timely and accurate processes. • Collaborate with the global HR team to align benefits practices and address local needs. Communications & Engagement • Support organizational health initiatives (OHI), fostering a culture of engagement and continuous improvement. • Facilitate company-wide communications, including supporting the organisation of townhalls and other key engagement activities. Compensation & Budgeting • Coordinate and facilitate the annual salary review process, adhering to legislation, budget parameters and corporate guidance. • Ensure adherence to zero-based budgeting for the annual people budget. Stakeholder Support • Act as a trusted point of contact for employees and managers, providing guidance on HR policies and procedures. • Work closely with the Executive Leadership Team to support organizational priorities and contribute to people-focused initiatives. Other Responsibilities • Handle general administrative duties, including organizing both off-site and on-site meetings, managing logistics and travel, coordinating schedules, and ensuring all necessary resources are in place for successful event execution. Key Requirements Experience • CIPD Qualification is essential. • Proven experience in a generalist HR role, managing core HR processes and employee relations is essential. • Solid knowledge of UK employment law and HR best practices is essential. • Proficient in Office 365, with Excel capability. • Ecommerce or retail experience preferred. Attributes • Strong organizational and time-management skills, with attention to detail. • Confident communicator with the ability to build effective relationships at all levels. • Practical with a commercial approach to problem-solving. • Discreet, professional, and committed to maintaining confidentiality