Who we are
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Caramel is a modern success story, created by a unique founder with a strong vision and immense
passion, who originally started out in 1999 by creating unparalleled childrenswear. Caramel is a British
company that designs, manufactures, markets and distributes luxury womenswear, childrenswear
and homeware. The products are distributed through the brand’s 7 stores in 3 countries, over 100
independent retailers, including key department stores in more than 20 countries, as well as Caramel
own online shop: caramel-shop.co.uk
Commitment
We are looking for an exceptional Junior Wholesale Manager to join our team. Reporting to the
Commercial Director, you will develop and maintain relationships with partners and implement a
global strategy across key markets. This role presents a rewarding opportunity when the company is
embarking on a period of exciting strategic growth. We are looking for a candidate to help support us
shape the future of our wholesale business and other commercial opportunities.
Key Responsibilities:
* Provide daily assistance to the Commercial Director on wholesale administrative tasks
(including reporting, scheduling, and communications).
* Manage relationships with a range of partners (from department stores to independent
retailers and online) to drive business and ensure strong sell-throughs. This includes partner
training, sales incentives, marketing activations, and product knowledge communications.
* Develop and manage internal and external reporting to maximize team performance,
providing key data and insights to management.
* Assist in seasonal market preparation, including market prep data, customer appointment
management, showroom/tradeshow setup, appointment running and relationship building
etc.
* Collaborate cross-functionally with production, merchandising, finance, and logistics teams
to ensure timely deliveries and meet customer expectations.
* Ensure effective seasonal account management, including maintaining up-to-date customer
shipping and payment records, managing master files, and uploading tracking orders in
Zedonk. Retrieve and send order confirmations within the required timeframe.
* Prepare and deliver product knowledge to customers, managing the calendar for product
training sessions (virtual and in-person) each season.
* Drive business growth by researching and developing new partner opportunities that align
with brand values and complement the existing portfolio.
* Work with Marketing, Press, and Social teams to create key account communication plans
that drive brand awareness, sales, and strategic collaborations.
* Support on Buying and merchandising.
* Support partner activations both in-store and digitally, in line with the overall company
strategy.
* Support Caramel team and engage with prospective customers at tradeshows.
* Be open to supporting on other commercial opportunities such as trunk shows and concession management.
The Candidate
* Commitment to the Caramel vision.
* Minimum 5 years’ experience in wholesale.
* Educated to degree level (desirable).
* Excellent knowledge of and contacts in the luxury fashion and key accounts worldwide
* Ability to work autonomously once assignments and directions are instructed.
* Ability to prioritise and multi-task effectively and maintain a positive attitude while moving
between changing priorities.
* Strong organisational and follow-through skills; must pay attention to the details.
* Proven track record of proactively gaining and retaining new clients.
* Outstanding organisational skills and ability to prioritise to meet deadlines.
* A team player, able to multitask and work in a dynamic and reactive environment.
* Strong analytical skills.
* Sales-oriented with good negotiation skills.
* Computer literate in Microsoft Office, particularly Excel.
* Willing to travel.
* Fluent spoken and written English.