Job Description
We’re looking for a Process Lead to join the Operational Excellence team. You will drive the optimisation of operational performance, as part of the Digital Transformation programme, through the analysis, design, documentation, and guided implementation of new or revised processes, workflows, process metrics and management tools.
Employment type: Permanent fixed-term 12 months
Location: AutoProtect MBI, Warwick House, Roydon Rd, Harlow, Essex, CM19 5DY
Working pattern: 35 hours per week
The role
The key responsibilities you could be looking after include:
1. Provide an objective assessment of all company operating processes, and lead on the improvement of those processes in order to streamline, remove waste and improve operational efficiency
2. Build and manage a quality management framework and process improvement methodology that will be used for designing and improving processes
3. Lead the implementation of the methodology and process improvement tool kit across the operational areas of the business so that managers can use themselves to improve processes and ways of working
4. Model system or process changes so that the impact is predicted in advance of implementation
5. Assisting in the embeddin...