Company Description At Dufaylite, we manufacture paper honeycomb and honeycomb board in St Neots, Cambridgeshire, UK. Our sustainable solutions are designed to replace polystyrene, foam, plastic, or timber for packaging, display materials, and construction needs. We focus on sustainability, innovation, and collaboration to empower organizations on their journeys to net zero. Our vision is to create a world without polystyrene by offering strong, versatile, and eco-friendly honeycomb solutions. Role Description This is a full-time on-site role for a Transport and Customer Service Administrator in St Neots. The role involves managing transport operations, operational administration duties, ensuring customer satisfaction and enhancing customer experience through effective communication. Qualifications Customer Satisfaction and Customer Support skills Customer Experience and Communication skills Excellent interpersonal and problem-solving abilities Strong organizational and time management skills Previous experience in transport logistics or customer service is a plus Proficiency in relevant software or databases