Your local, family-run, independent garden centre, restaurant and shop.
Haddenham Garden Centre is an independent family-owned business that has been established for over 45 years. As well as indoor and outdoor plants, the garden centre offers a wide range of products including landscaping materials, clothing, gift wear, outdoor furniture, and it has its own Pet department and Farm shop.
We are currently recruiting for a Pet Areas Supervisor. For this role, you must have good knowledge of pet nutrition and pet products.
The main duties of the role include:
* Supporting the Pet Area Manager with the day-to-day running of the Pet Department and being a key holder.
* Working in other areas of the store as a retail assistant, delivering excellent customer service to our customers.
* Completing sales correctly and efficiently at the till.
* Greeting customers, establishing their requirements, and ensuring that all customer queries are dealt with in full and in a timely manner.
* Taking responsibility for the department in the Pet Area Manager's absence.
* Sharing your skills and knowledge with customers to help them provide the best possible care for their pets.
* Assisting with incoming deliveries, including unloading and checking off stock, and merchandising stock within the Pet Department/Garden Centre.
* Ensuring displays are innovative, practical, and maintained, and that these are refreshed on a regular basis.
* Helping drive the performance of the department to achieve annual targets.
* Ordering products for the Pet Department.
* General housekeeping to ensure high standards of presentation are maintained.
* Providing support to other areas of the business as requested.
* Managing incoming stock, including creating purchase orders, processing goods received, and credit notes.
Skills/Experience required for the role:
* Passion for pets.
* Excellent communication and customer service skills with the ability to quickly build a good rapport with customers, colleagues, and suppliers.
* Must be fit and capable of manual work as the role will involve bending and lifting.
* IT literate.
* Highly organized with high attention to detail and accuracy.
* Ability to remain calm in busy periods.
* Able to work within a team and on your own initiative.
We have a great package if this is the job for you:
* 28 days holiday pro rata (inclusive of public/bank holidays).
* Training to develop your skills and knowledge.
If you feel you are the right candidate, please email your CV and a short covering letter explaining why you are suitable for this role, highlighting any relevant experience, or any enquiries to becky@haddenhamgardencentre.co.uk.
#J-18808-Ljbffr