Tech Bar Engineer - Software and Hardware Worcester - Onsite 5 days a week 17/03/2025 - 10/03/2026 £24.66 per hour - Umbrella Company My client is looking for a Tech Bar Engineer to join their team. This role is probably for someone who is nearer the start of their career with experience of Windows 10 & Windows 11. The Tech bar hours are 8.00 - 16:30, candidates will need to be flexible to work on a rota with another engineer to cover an early and late shift to cover the required hours. Duties to Include Assistance with IT related queries & general basic enquiries Assist users logging into and logging tickets within service Now Complete administration within Service Now (log/update and close tickets) To look up and check progress of IT support calls if requested. Hardware diagnostics : carry out diagnostic tests to determine whether a fault is related to a hardware failure (or software/user profile issue) Check warranty and report to supplier or replace if out of warranty from Stock. Device rebuilds and ensure compliant before re-issue (configured with latest windows updates) Install & troubleshoot software. Key Skills & Experience Experience troubleshooting Hardeware and Software IT Support Ticketing using ServiceNow Windows 10 Windows 11 If you are available and interested please apply today Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.