Salary up to £35,700 per annum, plus, company van & fuel card
We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provides tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm’s Length Management Organisations and Housing Associations.
About the Role:
As a supervisor, you will be working alongside Milton Keynes Council in our Social Housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community.
As a supervisor, you will support the supervision activities and requirements of our Housing operations, ensuring all supervisory procedures are being undertaken efficiently in compliance with Company operating procedures, deliver best in class customer service, whilst satisfying all safety, quality and cost control standards relating to budget, profitability and resource deployment.
* Responsible for the operational supervision of contract activities, ensuring maximum productivity, profitability and satisfaction through effective resource utilisation & planning.
* Supervise and monitor work delivery, progression & completion via ongoing site visits to ensure works are adequately resourced, are being effectively delivered to set quality standards, completed on time and within budgets.
* Compile management reports on operational activities, initiatives, and performance.
* Ensure compliance and adherence to H&S regulations, Mears standard operating procedures, Mears values and quality assurance accreditations.
* Demonstrate, maintain and monitor the company’s commitments to best practice with legislation, codes of practice & good working practices relevant to all work activities.
* Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, including maintaining a high standard of health & safety requirements.
* Manage employees’ performance, coach and develop individuals in their roles, ensuring HR Policies & Procedures are followed, implement individual or group training where required.
* Monitor and maintain all supplied company assets, including operatives vans, van stocks, material purchases, tools, plant hire, uniform and PPE.
* Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in good condition in line with the company policies, reporting to your Manager where damages occur.
* Undertake any other duties as required by the company, provide backup to other supervisors to cover any absences, and attend informal and formal company & client meetings and training sessions as required.
Role Criteria:
* Previous experience in Repairs & Maintenance works
* Ability to meet deadlines.
* Able to adhere to KPI’s
* Good communication skills, both written and verbal
* IT literate
* Knowledge of using Excel spreadsheets
* UK Full Driving licence
Ability to work on own initiative.
All our roles require candidates to have the entitlement to work within the UK; Mears does not currently offer visa sponsorship.
Benefits we can offer you:
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
* Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
* Staff perks with Mears Rewards - discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
To drive a Mears vehicle, you must be aged over 21, have held your licence for over 3 months, and have less than 9 points.
Mears Group is a Disability Confident employer and recognises our people as our greatest asset. We hire individuality, recognising and valuing everyone as individual and ensuring equal access to opportunities for all regardless of social economic background or individual makeup.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks either before or upon commencement of employment.
About Us
We are the people behind the smile! At Mears, we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK. Our Values - Customers / Innovation / Teamwork / Responsibility
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