Torbay and South Devon NHS Foundation Trust
An exciting opportunity has arisen to join our busy Facilities Catering Services Team within the Directorate of Facilities and Estates.
You will be responsible to help provide a counter service and provide support and assistance to the regeneration and fresh cooked menu provided by the catering locations for service users and staff. This includes helping with the day-to-day provision of all the catering provided within the location including hospitality, vending, retail, and patient feeding.
Working as part of the Catering Team, you will assist in all aspects of food preparation, service, wash-up, and cleaning duties to deliver meals to the ward areas and retail outlets as quickly and efficiently as possible to ensure that the quality and temperature of food are not affected in transit and storage.
You will, as part of your role, hygienically clean the kitchen area and its equipment and adhere to all food safety procedures and practices to provide a high-quality service to all customers using all catering facilities and provide efficient clerical and administrative support.
Main duties of the job
1. Ensure high standards when working individually or as part of a team and be aware of the Trust's objectives and priorities.
2. Understand the Trust's key priorities and those for your Directorate and Service, and help translate these into key priorities for your workplace.
3. Understand level 1 Equality and diversity.
4. Demonstrate courteous behaviour.
5. Respond with humanity and kindness to every person by listening attentively and respecting others in conversations.
6. Administer specified shifts as required.
7. Promote an effective team ethos.
8. Provide the highest quality of customer service by listening to and acting on feedback.
9. Ensure your mandatory and essential staff training is appropriate and up to date.
10. Fully engage in the Annual Review process.
11. Work in partnership to achieve the best possible outcomes for our customers.
12. Help and support your colleagues to work well together to achieve common goals and objectives.
13. Assist in the induction of new staff and demonstrate own activities to new employees and students within the work area.
14. Take part in regular meetings to achieve the best possible outcomes for our customers.
About us
The department provides a meal service for approximately 400 patients and caters for up to 1,500 staff and visitors daily over seven days per week, including weekends and bank holidays.
Job responsibilities
Full vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
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Person Specification
Catering
* Education to government policy on literacy & numeracy.
* Basic IT Knowledge.
* Experience working in the NHS or similar organisation.
* Experience of working within catering/retail service.
* Experience with HACCP.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Torbay and South Devon NHS Foundation Trust
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