ROLE: Operations Manager HOURS: 08:30-17:00 Monday - Friday Permanent Role SALARY: £40,000 - £50,000 dependent on skills and experience BONUS: Up to 20% on target Annual Bonus BASE: Penny Emma Way site, Sutton in Ashfield Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are currently recruiting for a Conservatory Roofs Manager to join our team, managing the Conservatory Roof Office and Technical department. This is a pivotal role within the department offering technical advise, Engineer Support, Quotations and Order Processing for both our external Fabricators and internal Trade Branch Network. WHAT OUR CONSERVATORY ROOFS MANAGERS DO: Ensure that quotations and orders are processed accurately and in a timely manner against KPI targets Provide accurate and timely quotations ensuring they are technically accurate Manage and lead the department to ensure the service levels are met between both internal and external customers Negotiate with customers to overcome any discrepancies with discounts and refunds Manage and provide cost effective roofing solutions prior to fabrication Report departmental KPI's on a Monthly basis, along with monitoring and coaching team performance Assist with new product introductions and product upgrades Build strong relationships with our Trade Branch and Profile customers to improve their quote conversions and customer expectations WHAT WE NEED FROM OUR CONSERVATORY ROOFS MANAGERS: Recognised qualification in Building Studies HND / ONC - desirable Previous experience working within a building product field Commercial knowledge and understanding of the sales process Good knowledge of Extrusion and Fabrication Previous experience of managing and developing a team Good negotiation experience along with strong problem and decision making skillsWHAT WE OFFER OUR CONSERVATORY ROOFS MANAGERS: You will be rewarded with a very competitive basic salary of £40,000-£50,000 dependent on skills and experience Up to 20% on target Annual bonus 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career We reserve the right to close this vacancy early. Therefore, if you are interested, please submit your application as early as possible. Agency Applications outside PSL Agency Partners will not be considered. If agencies have an EXCEPTIONAL candidate that you feel we should know about, or believe that you can offer specialist expertise in a particular sector, we're happy to receive and review your PSL application via our Agency PSL Application. Please note that we do not accept unsolicited calls or emails from agencies, please refer to our Agency Statement on our careers page