Commissioning Support Officer
Location: Hybrid after training, onsite days will be based at the Civic Centre, Walsall, WS1 1DA.
Working hours: 37 hours per week. Monday - Thursday: 8.45am - 5.15pm with 1-hour unpaid lunch. Friday's: 8.45am - 4.45pm with 1-hour unpaid lunch.
Duration: 6 months with potential to extend.
Rate of Pay: £13.69 per hour PAYE or £18.39 per hour UMBRELLA.
Opus People Solutions are recruiting on behalf of our client, Walsall Council. We are seeking someone to work with the Adult Social Care Commissioning Team who has business and project administration skills, experience with IT software, as well as good communication skills, a positive can-do attitude, and a passion for making a difference. As a member of the Commissioning Team, you will provide comprehensive, efficient, and professional administrative support to commissioners and interface confidently with providers; delivering a suite of activities to ensure the team is fully supported.
Main Activities:
* Perform various administrative tasks to support the smooth operation of the Adult Social Care Commissioning Team.
* Provide administrative support to the team and respond to email queries from multiple inboxes.
* Provide an efficient, customer-focused service by handling data and communicating necessary information and advice.
* Support the establishment of relationships with internal stakeholders, providers, and organisations.
* Assist in the delivery of jointly commissioned services across health and social care.
* Support quality assurance tasks to ensure compliance with agreed processes and standards including regulatory and inspection frameworks.
* Utilize ICT skills, including Excel and professional emailing. You will be required to input data and create basic formulas in Excel.
* Utilize contract management tools to ensure data and information is timely, accurate, and complete.
* Support the collection and analysis of data.
* Organise and maintain a number of key provider forums, workshops, and events.
* Attend meetings and take minutes/notes as necessary, formalising notes and minutes into the appropriate format.
* Maintain accurate records and documentation.
Essential Experience:
* Experienced as an Office Administrator or in a similar administrative role.
* Ability to multitask and work well under pressure in a fast-paced environment.
* Detail-oriented.
* Strong communication skills.
* Exceptional time management and organisation skills.
* A conscientious, proactive, and hardworking individual.
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