Main area: Band 3 Receptionist/Administrator
Grade: Band 3
Contract: Permanent
Hours:
* Full time
* Part time
37.5 hours per week (If part time- Monday, Wednesday and Thursday 9am to 5 pm.)
Job ref: 436-6762381
Employer: Birmingham and Solihull Mental Health NHS Foundation Trust
Employer type: NHS
Site: Maple Leaf Centre
Town: Marston Green
Salary: £24,071 - £25,674 per annum, pro rata
Salary period: Yearly
Closing: 28/11/2024 23:59
Interview date: 06/12/2024
Job overview
An exciting opportunity has arisen for a full-time experienced Receptionist/Administrator to work within the Solihull Community Perinatal Mental Health Team.
As receptionist/administrator, you will be the first point of contact for patients/staff and visitors to the base and it is essential that you present in a friendly and approachable manner.
Main duties of the job
The post holder will undertake a wide range of reception and administrative duties. These will include the monitoring, recording and booking of appointments and managing a busy telephone line, the receiving of all incoming mail and ensuring action is taken appropriately, processing clinical letters and other correspondence.
You will work in conjunction with other team members; ensuring administrative support is available to all members of the team. This will include liaison with multi-disciplinary team members, other health professionals, GP’s, social workers, service users, and other appropriate agencies.
It is essential that applicants are able to work on their own initiative, demonstrate effective organisational and administrative skills.
Person specification
Qualifications
* NVQ Level II in Business Administration or equivalent or working towards
* GCSE English or equivalent
* RSA II Typing
Experience
* Experience in dealing with a range of disciplines in healthcare and sensitive situations
* Experience in a customer focused healthcare environment
* Experience of working in a healthcare client faced organisation
Skills
* Up-to-date working knowledge of all Microsoft packages
* Experience of working in a healthcare setting
* Working knowledge of RiO
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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