Join us as a Personal Banker, Mobile Branch Lead
* If you have a passion for delivering excellent customer service along with good banking knowledge, wed like to hear from you
* Well look to you to deliver an exceptional experience to our customers who use our mobile branch banking services
* Crucial to this role will be your ability to complete our mobile branch driver training, which includes driver refresher training
What you'll do
Our Mobile Branch banking service provides local communities with vital access to branch banking needs. Youll be acting as the first point of contact to customers in these locations, processing transactions, answering queries and identifying opportunities to help and refer them to specialists across the bank. Well also be looking to you to follow safe and secure mobile branch operating processes, making sound health and safety decisions for colleagues and customers using the service.
Youll also be:
* Processing all customer branching transactions and making sure that customer records are up to date with the any outcomes and actions
* Developing relationships with customers to understand and meet their needs and using your knowledge to explain the benefits of our products and services
* Building and maintaining a thorough understanding of the local community, community hubs and key stakeholders
The skills you'll need
Youll need to be over 25 to drive on...