National Field Manager – Activation Company: Phoenix 2 Retail Reporting to: Head of Field Operations with a dotted line into the Client Direct Reports: 10 Location: Remote, UK (Ideally Centrally Based) Job Type: Full-time About Phoenix 2 Retail Phoenix 2 Retail is the leading wholesaler specialising in vaping and nicotine products, providing innovative route-to-market solutions for global brands. Our mission is to become the world’s leading supplier of smoking alternatives, built on the pillars of responsibility, innovation, education, and sustainability, to create a better future for retailers and consumers. Our Values Our "I CARE" values represent our commitment to fostering a culture of positive influence, unwavering commitment, individual and collective accountability, ethical responsibility, and the relentless pursuit of excellence. These values guide our actions and decisions, ensuring we deliver outstanding results for our clients and employees. Role Overview Due to our continued growth, we are excited to offer this exciting new role. We are seeking an experienced and dynamic National Field Manager to lead a team of 10 field-based Brand Activation Manager’s supporting one of the world’s biggest companies in launching their exciting new Oral Nicotine brand. This role will be responsible for taking the clients direction and turning into actions and deliverables, managing daily operations, ensuring exceptional performance from the team, and maintaining a strong and effective relationship with our client to align with their strategic objectives. You will also be responsible for ensuring that our company’s values and mission are reflected in all aspects of execution. We are looking for someone who can lead from the front, is commercially astute, and thrives in a fast-paced, evolving environment. While not all criteria are essential, the following attributes would make you an ideal candidate: Proven leadership experience, managing field-based sales teams within FMCG, oral nicotine, or a similar sector. Strong client relationship skills, with the ability to balance client needs and internal business objectives. Commercial acumen, with a track record of managing KPIs and driving sales performance. Excellent communication and people skills, with a focus on coaching and team development. Adaptability and resilience, working effectively in a fast-paced, high-pressure environment. Passion for diversity and inclusion, fostering a team culture that promotes respect and equal opportunities for all. A normal weekly working pattern of this role is 2 days at home, 1 day in client offices in Hammersmith, 2 days in the field with your team, participating in their day job whilst coaching and supporting their ongoing development. Flexibility for frequent travel, including overnight stays is a minimum requirement. Team Leadership & Management: Lead, mentor, and develop our Brand Activation Team, ensuring high levels of motivation and performance. Support team members in the field 2 out of 5 days per week, providing guidance and hands-on coaching. Foster a results-driven culture that aligns with Phoenix 2 Retail’s values and mission. Delivery weekly remote meetings with your team ensuring they have all the tools to be successful in market. Delivery a quarterly meeting, in person – building engagement, culture and a performance first mindset. Client Engagement: Work closely with our client, taking instructions and strategic guidance while ensuring smooth execution of brand objectives. Maintain open communication with key stakeholders to align sales activities with client expectations. Ensure all field operations reflect both the client’s strategic vision and Phoenix 2 Retail’s core values. Operational & Sales Performance: Oversee and optimise field sales efforts, ensuring high-quality, consultative customer engagements. Drive profitability and operational efficiency through structured sales strategies and process improvements. Monitor key performance indicators (KPIs) and continuously seek ways to enhance team effectiveness. Stakeholder & Market Engagement: Actively engage with cross-functional teams to drive seamless execution of sales and activation plans. Stay ahead of industry trends, consumer insights, and competitor activities to inform strategic decision-making. Competitive salary of up to £50,000 £10,000 OTE £6,000 Car Allowance Generous Bonus Structure ❤️ £40 per month to support your mental and/or physical wellbeing Mobile Phone Equipment to enable you to achieve great things Career Growth & Progression Opportunities Regular Development Plans & Reviews 24 Days Annual Leave Bank Holidays Extra Paid Day Off for Your Birthday Employee Assistance Programme Salary Sacrifice Pension Scheme (5% Employer Contribution) Diversity, Inclusion & Belonging Phoenix 2 Retail is an equal opportunity employer that values diversity and inclusion. We are committed to fostering an environment where all employees feel empowered to bring their authentic selves to work, contributing to our shared success. This is an exciting opportunity for a driven professional to lead a high-performing sales team, influence brand growth, and be a key player in Phoenix 2 Retail’s continued success. If you’re ready to take on this challenge, we’d love to hear from you