Communication and working relationships Develop strong relationships with patients on caseload to ensure they understand the role and how to make the best use of the relationship - Develop excellent working relationships with the Diabetes and Endocrinology team but also the GP practices (all staff), team members of the Inpatient Wards, Specialities in the Long Term Conditions cohort and across the hospital, pharmacists, Devon CCG, voluntary and statutory agencies and team members - Have strong communication skills over multiple mediums virtual/telephone/written word/in person - Support doctors in training Planning and organisation Ensure that patient records are well maintained - Record action plans for all patients - Ensure all contact with patients is recorded appropriately on Trust systems - Ensure that there is a strong system to ensure patients receive planned support and actions are followed up - Be able to work flexibly and manage own time and workload Analytical and judgement - Ensure any concerns regarding a patient are escalated to the most appropriate manager and/or Clinical team/Clinician - Using professional judgement, ensure patients concerns are managed through to resolution by utilising existing patient pathways and potentially seeking to create new/enhanced pathways - Work within the parameters of professional registration - Able to own problems and get involved in the solutions - Ability to manage risk Responsibility and accountability - Act at all times in accordance with the GMCs Professional Code of Conduct. - To keep up to date with clinical, professional, managerial developments and relevant NHS initiatives - To maintain and improve specialist knowledge - To maintain current registration with relevant professional bodies and comply with standards set by them - Demonstrate a high standard of clinical practice ensuring personal professional development. Maintain an awareness of research findings and developments in professional practice - Provide support and advice to clients and relatives when faced with distressing situations. Responsibility for patients and client care - Undertake all aspects of clinical duties as an autonomous practitioner, including professional and legal accountability and managing clinical risk for all aspect of own work and caseload Policy and service responsibility - Maintain and continue to improve knowledge and understanding of the Trust/Service including systems, policy and current issues, particularly to own area of work - Adhere to all Trust and departmental policies and procedures relating to role Responsibility for finance, equipment and other resources - Maintain the safe keeping of Trust property. Any concerns regarding misuse shall be raised immediately with the Trust Counter Fraud Specialist - Ensure the proper use of the Trust resources, such as stationary, telephone usage photocopying and other consumables used within the course of business - Ensuring minimal waste and cost Responsibility for supervision, leadership and management - The post holder is expected to be a good example to other staff and use their experience to assist and guide others