Property Project Support Officer Home working role with Occasional Travel 35 hours per week £31,611.96 per annum (rising to £33,275.76 after 12 months successful employment) Why Join Us? At Sanctuary Care, you’ll be part of something meaningful. We are a forward-thinking organization with big plans for growth. Our people—both staff and residents—are at the heart of everything we do. That’s why we invest in your training, encourage teamwork, and provide the support and resources you need to succeed. As we continue to grow, we’re looking for an experienced Property Project Support Officer to help with business analysis, project coordination, and administrative tasks. In this role, you’ll play a key part in ensuring projects across the organization are delivered successfully. Responsibilities of a Property Project Support Officer Clearly present information to managers and stakeholders, including process maps, business data, and project details. Help deliver capital reinvestment projects by keeping project plans, risk logs, and other documents up to date. Ensure resources are used effectively to support regional teams in delivering services while following policies, procedures, and regulations. Maintain efficient administrative systems to support service delivery. Analyze data to identify areas for improvement and support business performance and compliance. Communicate effectively with internal and external stakeholders to address any issues. Participate in meetings with contractors, track performance using agreed KPIs, and implement improvement plans when needed. Attend meetings, take minutes, and ensure accurate record-keeping. Support special projects and initiatives that align with Sanctuary Care’s values and goals. Work experience required Experience supporting property-related projects. Basic understanding of project management methods. Familiarity with business processes and modelling. Ability to manage deadlines and prioritize tasks for both yourself and others. Experience in producing and analyzing accurate information. Strong problem-solving skills, including diagnosing issues and implementing solutions. Experience writing detailed requirement documents or creating process improvement maps. Supporting contractor management. Providing administrative support to a remote or dispersed team. Required Skills NVQ Level 3 or equivalent in a relevant field. Strong written and spoken English. Good interpersonal and customer service skills. Effective communication, negotiation, and presentation skills. Ability to work well in a team. Skilled in extracting and analyzing data from computer systems. Strong organizational and planning abilities. Ability to work independently and use initiative. Basic report writing skills. Proficiency in Microsoft 365 at an intermediate level. A current driving licence and access to your own vehicle is essential. At the heart of our organisation are our incredible people and we're dedicated to making Sanctuary Care an amazing place to work. That's why we provide a package that includes support for: Your Mind and Body Occupational sick pay after 12 month’s service (for those on contracted hours only and subject to qualifying period) Confidential 24/7 employee advice service (Includes medical and legal advice) Wellbeing resources through our employee platforms including Aviva Digicare A greener commute with our Cycle to Work scheme Your Financial Wellbeing Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice Exclusive discounts through our e-hub platform Securing your future with our contributory pension plan, matched up to 7% Life assurance Enhanced Parental leave schemes (Adoption, Maternity, Paternity and Shared) after qualifying period Your Job 25 days annual leave (rising to a maximum of 30 days) plus bank holidays Growth and development with us through comprehensive training and internal career opportunities Ability to be part of our inclusive staff networks like the Parent Network and Disability Network Loyalty recognition scheme for 12 month’s service onwards The reference number for this position is ; 223713 If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.