Responsibilities:
− To carry out field service and repairs on all scoped equipment & systems.
− To carry out standard & special to type field service installations, test & commissioning.
− To liaise with customers prior to carrying out field duties.
− To prepare test equipment/tools/spares/installation materials prior to mobilisation, this may entail short notice being given.
− To provide accurate and detailed technical reports for all activities and give feedback to facilitate future service planning and improvements.
− To provide time sheets/expense sheets for each activity and code accordingly for charging to customer where appropriate.
− To maintain inventory of materials and test equipment held and to record usage and reinstatement where appropriate.
− To ensure that all returnable unused spares and/or defective spares are returned without delay using correct paperwork.
− To maintain in good order and be accountable for all allocated vehicles, IT equipment, mobile telephones, test instruments and tools.
− To organise own travel arrangements when outside Redhill base.
− To ensure technical knowledge and familiarisation with company products is maintained.
− To provide competent Datacoms and Satcom repair, test and equipment build and support for Workshop as required.
− To conduct GMDSS surveys.
Location and Commitments:
− Permanent Full Time Position, based either from home or out of our Redhill/Newcastle Offices so need to be around 1 hour travel from the office, however with regular visits to customers sites.
− Annual bonus based on company and individual performance.
− Pension matched up 7.5%.
− 25 holiday days per year, plus bank holidays.
− Onsite Gym at the Redhill offices.
− Free Parking.
− Competitive Salary.
Candidate Requirements:
− Presentable and articulate to meet requirements for liaison with Yacht Captains and on-board specialist staff for DVB field work.
− Good 'O' Level or equivalent standard education.
− Preferably a skill base or education/qualification I.T. based.
− Clean current UK Driving Licence.
− GMDSS, GOC, Offshore Survival Certificated (BOSIET & OLF).
− Able to achieve a Security Accreditation to SC or DV.
− Requirement for regular travel.
− The ability to obtain SC Clearance.
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