An excellent opportunity has arisen within the Digestive Diseases, Urology and General Surgery Collaborative for an organised and enthusiastic Waiting List Manager to join the team. The role will be based within General Surgery and Urology. The post-holder will have excellent planning, communication and organisational skills. Working closely with secretarial, booking and resource coordination teams the successful candidate will build effective working relationships to ensure that we provide an efficient and reliable service from initial first out patient appointment through followup and onto surgery in a timely and joined up process. To have day to day responsibility for the implementation and delivery of systems to effectively maintain elective waiting lists, ensuring access to services is equitable for all patients and within national and local policies and guidance. This will involve working closely with the clinical service, the information department, and the performance management department with a view to being proactive on the management of the elective waiting list position, with the aim of reducing waiting times for treatment. To liaise with the collaborative Resource Coordinators and Booking Teams to ensure all theatre session for in-patients and day cases, including waiting list initiatives, are utilised effectively and efficiently. Monitor out-patient activity and to assist in meeting targets by forecasting breaches and making recommendations to resolve any issues. To prepare for and participate in directorate PTL meetings providing support to secretarial teams to support and improve directorate RTT compliance. South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions. Your Leadership Impact Leading Your Team to Success Service Improvement for Beginners Developing your Service Improvement Skills The Leadership And Improvement Programme Aims To Explore leadership within the NHS Promote Trust values and behaviours Develop your leadership effectiveness and skills Equip you with the necessary knowledge and skills to lead and complete service improvements within the scope of your role. After you complete these three and a half days of training you will be able to explore further leadership and improvement training opportunities. We also offer further in-house courses and bitesize programmes through our Leadership and Improvement Team. For further details / informal visits contact: Name: Helen Wilson Job title: General Manager - General Surgery Email address: hwilson12nhs.net Telephone number: 01642 850850 extension 57953