An opportunity has arisen for a Senior Credit Controller to join a successful multi-sited company based in their head office near Slough with car parking onsite. This role will require you to go into the office 5 days a week.
Senior Credit Controller Responsibilities:
1. Responsible for around 300-350 accounts.
2. Periodic review of customer credit limits, recommending appropriate action.
3. Ensure that month-end statements are issued to customers in a timely manner.
4. Exercise discretion and judgement in debt collection through the various stages of the Credit Control process using phone and written communication to chase overdue debt.
5. Take appropriate STOP action and issue 7-day legal notice action.
6. Pass debt to Senior Credit Controllers to instigate HMCS legal action against customers when necessary.
7. Liaise with customers and management to ensure swift resolution of queries to enable collection of debt.
8. Any other duties that are required to support the Group Credit Control team.
Requirements:
1. A minimum of 2 years experience gained in a similar role.
2. Hands-on experience in a phone-based high-volume debt collection role.
3. Proficient in Microsoft Office and Excel.
4. Possess strong communication skills.
You will enjoy working in a supportive and friendly team whilst receiving a competitive package.
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