E-commerce Team Lead at Ideal 365 Ltd.
Location: Manchester, UK
Type: Full-Time, Permanent
Salary: £30,000 - £40,000 (dependent on experience)
About Us:
Ideal 365 Ltd. is a market leader in cleaning, hygiene, and branded workwear solutions, committed to sustainability and achieving ISO 14001 and Planet Mark certifications by 2025. We take pride in delivering high-quality products and exceptional customer service, empowering our clients to maintain clean, green spaces.
The Role:
We are seeking an experienced and proactive E-commerce Team Lead to oversee and optimise our Amazon and eBay operations while driving growth across our digital platforms. You will lead a small team, ensuring the smooth running of daily e-commerce activities and developing strategies to enhance performance and customer satisfaction.
Key Responsibilities:
* Lead and manage the e-commerce team, ensuring clear communication and alignment with business goals.
* Oversee the day-to-day operations of Amazon and eBay accounts, including product listings, pricing strategies, stock management, and compliance with marketplace policies.
* Analyse sales performance and market trends to identify growth opportunities and implement improvements.
* Develop and manage advertising campaigns on Amazon and eBay to increase visibility and sales.
* Resolve escalated customer inquiries or issues, maintaining excellent feedback ratings.
* Collaborate with procurement, marketing, and logistics teams to ensure stock availability and alignment with promotional campaigns.
* Provide regular performance reports and insights to senior management, highlighting key metrics and recommendations.
* Stay updated on e-commerce trends and best practices to keep Ideal 365 Ltd. at the forefront of online retail.
What We’re Looking For:
* Proven experience managing e-commerce platforms, specifically Amazon and eBay, with expertise in tools like Seller Central.
* Strong leadership skills with the ability to motivate and manage a team effectively.
* Excellent analytical skills and a data-driven approach to decision-making.
* Exceptional organisational and multitasking abilities.
* Strong problem-solving skills and the ability to handle escalated issues with professionalism.
* A passion for sustainability and alignment with Ideal 365 Ltd.’s environmental and ethical goals.
* Familiarity with SEO for e-commerce and digital marketing techniques is desirable.
Why Join Us?
* Competitive salary ranging from £30,000 to £40,000, depending on experience.
* An opportunity to lead and shape the future of our growing e-commerce division.
* A supportive environment committed to professional growth and development.
* A workplace culture rooted in sustainability, collaboration, and innovation.
* Quarterly Bonus.
How to Apply:
If you’re a dynamic leader with a passion for e-commerce and sustainability, we want to hear from you! Please send your CV and a cover letter detailing your relevant experience to theteam@ideal365.co.uk or apply via our careers page.
Ideal 365 Ltd. is an equal opportunity employer and welcomes applications from individuals of all backgrounds who share our values of sustainability and integrity.
Lead the way in shaping a cleaner, greener future with Ideal 365 Ltd.
Ideal 365 Ltd. is an equal opportunity employer committed to diversity and inclusion.