Description Contract Type: Permanent Working Hours: 1929 Annualised Hours working weekends, evenings, school and bank holidays with an on call rota Worker Type: Onsite Worker Salary: Starting Salary is £38,223 (Year one) rising to £41,418 (Year four) per annum (pro rata for part-time) Location: Nottingham Castle NG1 6EL We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more… Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the Role To lead, and be fully responsible for all site operations at one of Nottingham City Councils Heritage Sites. The purpose of this role has three discrete elements: The first is to line manage a large team staff at the defined heritage site ensuring outstanding customer service is delivered at all times. The second is to manage the site, ensuring that it is well maintained and provides an enjoyable environment for visitors and customers. The Third is to promote innovation and creativity that can contribute to increased income generation. About You The ideal candidate will have: Significant experience of working within retail, catering, private hire & visitor management Able to lead and inspire others to deliver an excellent museums & galleries service within a context of shrinking resources and competing priorities Full and sound understanding of all statutory and legal requirements related to the safe management of occupied and functional commercial and heritage Grade 1 listed buildings including H&S & EA To ensure delivery of outstanding customer service to all visitors and customers Ability to work effectively within a highly pressurised environment, where priorities and deadlines are subject to change. Able to work across all museum sites –including evening, weekends and bank holidays taking responsibility for being on call as required You can find the job description for this post here At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. For informal enquiries please contact by email at rachel.jamesnottinghamcity.gov.uk Closing Date: 31st January 2025 Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: TBC If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home By applying to this job, you agree to our Terms & Conditions.