Northamptonshire Healthcare Foundation Trust
This is an exciting time to join our Older People Community Mental Health Service as an Operational Manager for one of Community Mental Health Teams in the Wellingborough area of Northamptonshire.
The successful candidate will be responsible for the operational and clinical management of their team. They will make a significant contribution to the development of local operational and clinical pathways as well as being instrumental in building and maintaining relationships with our local stakeholders.
We are seeking applications from experienced registered mental health professionals with leadership experience at Band 6 or equivalent.
The successful candidate will be an excellent communicator, both orally and in writing with clarity and precision. They will have proven problem-solving, analytical and reflective skills and have the ability to function effectively in the face of highly emotional and distressing problems and a strong value base which drives practice.
Co-production and working in partnership will be core to what you do in your current practice and immediately transferable to your new role. We are looking for an individual who shows compassion and who is engaging and focused on service user and carer satisfaction, as well as someone who is able to support an established team through current national challenges and local service change.
Main duties of the job
The Operations Manager is responsible for the line management of the staff working in the team and has responsibility for utilising a range of systems including Healthroster, ESR, Agresso, SystmOne, Datix, SMART to ensure the achievement of KPIs. Expected results are defined but the post holder has the autonomy to decide how these are achieved.
The Operations Manager will provide and receive complex, sensitive or contentious information where complex skills are needed for clinical and operational situations. They will be required to undertake investigations including patient safety incidents and HR cases through exercising judgement and analysing complex facts and/or situations consisting of several components.
The Operations Manager will be responsible for coordinating and facilitating STAR Days (Supervision, Training and Reflection), clinical case discussions, MDT's and service improvement meetings, to lead the appraisal & supervision process within the team and facilitate all team processes that encompass all HR functions, including the monitoring of sickness absence and ensuring grievance and disciplinary matters are highlighted and addressed where appropriate.
About us
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.
Person Specification
Qualification
* Registered Qualification in Mental Health or HCPC
* Evidence of continued professional development (CPD) and or post-qualification training
* Leadership/Management Qualification
Community Experience
* Leadership/Management Experience
* Personal Statement demonstrates experience and reasons for applying
* Knowledge of health and social care issues affecting Older adults, including dementia and co-morbidities.
* Demonstrates ability to manage complex cases and staff issues.
* Experience in safeguarding frameworks, Mental Health Act and Mental Capacity Act
* Leadership, motivation and team building.
* High level of communication skills to engage with stakeholders, service users and staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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