Sodexo delivers a wide range of services to meet the unique and varied needs of each client across Corporate Services. We are seeking an organised and conscientious General Services Manager, to join on of our large established clients in Cambridge. This role will be Monday to Friday Role Description: Work closely with the cluster operations manager in the delivery and management of the full IFM operations to ensure effective and efficient service delivery through compliance with legislation to Sodexo and contractual requirements including the delivery of defined budgets and profit margins Ensure that Health and Safety is given number one priority by delivery of all Safeguard administration in advance of and during operations Deal with all customer issues/queries that arise in a professional, courteous and timely manner to ensure Client associate satisfaction, liaising with onsite Service Providers, AskFM or Senior Management where necessary Demonstrate a knowledge of the building, contractual specification and KPI’s are achieved to the required standard of delivery To oversee the operation of departments and review general performance with your team members ensuring they carry out their duties adhering to all prescribed rules and regulations and the Standard Operating Procedure Manual Package Description Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer: Flexible and dynamic work environment Competitive compensation Access to ongoing training and development programs Countless opportunities to grow within the company Full training and full protective uniform supplied Health and wellbeing incentives Reward and Recognition schemes Volunteering days Cycle to work scheme Life Assurance Free parking on site