Overview:
James Cargo Services are a freight forwarding specialist company who have been at the forefront of pet shipping for over 30 years.
This position will be dealing with all aspects of General Export Cargo (training will be given on Sea if required) and primarily Pet Exports (dealing with the arrival of cats, dogs and other pets).
We are therefore looking for someone who is confident with animals (a real pet lover).
A clean driving licence and access to a car is a requirement.
Responsibilities:
1. Arrange collection of goods/pets. Offer friendly assistance with pet owners face-to-face, over the phone and via e-mail for support with the process.
2. Taking airline bookings and managing the process.
3. Processing/collecting export documentation.
4. Submitting export entries on CDS.
5. Following export procedures and dealing with special export requirements.
6. Communicating daily with overseas agents, suppliers and customers.
7. Ensure freight quotations are issued in a timely manner.
8. Providing updates with progress of shipments & sending post shipment documents.
9. Resolving issues and always providing excellent customer service.
10. Operational finance, costing and invoicing.
Requirements & Additional Info:
1. Proven track record of Freight Forwarding - Air Exports - minimum 1 year.
2. Excellent ICT skills to include Microsoft packages.
3. Use of ASM & BoxTop would be a great advantage, but full training will be given.
4. Flexible, adaptive approach and team player.
5. Customer focused at all times.
6. Attention to detail.
7. Enthusiasm and good self-motivation.
8. Full clean driving licence.
9. Due to the DFT & CAA Legislation 5-year Enhanced referencing & DBS to follow once successful.
Job Types: Full-time, Permanent
Pay: £30,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
Schedule:
* Monday to Friday
Licence/Certification:
* Driving Licence (required)
Work Location: In person
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