Job summary Central Surgery are looking for a qualified Dispensary Assistant to join our friendly team. The position is fixed term for 12 months, 37.5 hours per week. Main duties of the job Responsible for a wide range of dispensary duties, working alongside our existing team of dispensers. Duties can include but are not limited to greeting patients at the dispensary window, answering phone calls and dealing with patient enquiries. Picking, Dispensing and handing out medication to dispensing patients following protocol.Processing tasks for prescriptions requests on the clinical system (SystmOne). About us Central Surgery is based in Barton, with a second site in Goxhill. Our large team work at both sites providing primary care services to over 17000 patients.We have 5 GP Partners, 4 salaried GP's, supported by a team of advanced practitioners, nurses and other allied professionals. Along with our admin and receptionist teams we pride ourselves on being a friendly, supportive workplace. Date posted 29 January 2025 Pay scheme Other Salary £11.58 to £11.78 an hour Contract Fixed term Duration 12 months Working pattern Flexible working Reference number A0161-25-0000 Job locations 10 King Street Barton Upon Humber DN18 5ER Job description Job responsibilities Welcome patients at the Dispensary window, dealing with queries and prescription requests in an efficient manner Assemble prescriptions ensuring all items are dispensed with accuracy Ensure Controlled Drugs are dispensed, stored and recorded in line with the regulations for their schedule Dispense weekly dosette trays for patients with additional needs Hand out medication to Dispensing patients and ensure prescriptions are signed and endorsed and if appropriate collect prescription charges in accordance with Dispensary protocol. Prepare prescriptions ready for home delivery Manage the Dispensary phone, where patients can request repeat medication and ask for medication advice, and in response send tasks to the Dispensary team members or Practice clinicians as appropriate. Act on any SystmOne tasks which are sent to Dispensary and phone patients when asked with information or advice from a Clinician. Order and process deliveries of medication, dressings and appliances appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage Ensure that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions Ensure safe disposal of all returned medication following Dispensary protocol. Maintain a clean, tidy, and safe working environment using appropriate infection control procedures and ensuring full compliance of Health and Safety protocols within the Dispensary Regular date checking of dispensary stock Monitor fridge temperatures as needed maintaining record log Maintaining full and accurate records of all dispensing transactions. Understanding of COSHH. Always maintain effective security of the Dispensary. Partake in all mandatory e-Learning & face to face training. Attend and participate in Whole Practice Training Events Provide cover in sickness and holiday absence. Undertaking other reasonable duties within the framework of the post as directed by the Dispensary Manager Job description Job responsibilities Welcome patients at the Dispensary window, dealing with queries and prescription requests in an efficient manner Assemble prescriptions ensuring all items are dispensed with accuracy Ensure Controlled Drugs are dispensed, stored and recorded in line with the regulations for their schedule Dispense weekly dosette trays for patients with additional needs Hand out medication to Dispensing patients and ensure prescriptions are signed and endorsed and if appropriate collect prescription charges in accordance with Dispensary protocol. Prepare prescriptions ready for home delivery Manage the Dispensary phone, where patients can request repeat medication and ask for medication advice, and in response send tasks to the Dispensary team members or Practice clinicians as appropriate. Act on any SystmOne tasks which are sent to Dispensary and phone patients when asked with information or advice from a Clinician. Order and process deliveries of medication, dressings and appliances appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage Ensure that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions Ensure safe disposal of all returned medication following Dispensary protocol. Maintain a clean, tidy, and safe working environment using appropriate infection control procedures and ensuring full compliance of Health and Safety protocols within the Dispensary Regular date checking of dispensary stock Monitor fridge temperatures as needed maintaining record log Maintaining full and accurate records of all dispensing transactions. Understanding of COSHH. Always maintain effective security of the Dispensary. Partake in all mandatory e-Learning & face to face training. Attend and participate in Whole Practice Training Events Provide cover in sickness and holiday absence. Undertaking other reasonable duties within the framework of the post as directed by the Dispensary Manager Person Specification Qualifications Essential Pharmacy Service Assistant Level 2 Desirable Checker Qualification Experience Essential Experience of working with the General Public Desirable Experience of working in a Primary Care Dispensary/pharmacy setting Knowledge of SystmOne Person Specification Qualifications Essential Pharmacy Service Assistant Level 2 Desirable Checker Qualification Experience Essential Experience of working with the General Public Desirable Experience of working in a Primary Care Dispensary/pharmacy setting Knowledge of SystmOne Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Central Surgery Address 10 King Street Barton Upon Humber DN18 5ER Employer's website https://www.centralsurgerybarton.nhs.uk/ (Opens in a new tab)