Your Main Responsibilities will be to:
1. Develop and programme internal communications to production deadlines, with the appropriate tone, language, content and house-style so that colleagues remain informed and are able to understand business priorities.
2. Develop campaign materials using data and insight so that it is tailored to target audiences in order to increase employee engagement and understanding.
3. Develop standards, guides and best practice, working collaboratively with wider communications colleagues in order to deliver Network Rail's internal communications strategy.
4. Apply project management processes to achieve goals, budgets, deliverables and metrics.
5. Monitor and report on the core internal communications channels to understand effectiveness and improve future communications.
6. Support and sustain training for colleagues on key channels (eg MyConnect/Yammer/Newzapp).
7. Manage content on MyConnect pages as appropriate so that the latest and most relevant information is available to colleagues.
8. Monitor employee use of Yammer in order to understand employee sentiment and reactions.
9. Contribute to maintaining the channels guidelines so that clear guidance is available to communication colleagues.
10. Work collaboratively with other communications colleagues to deliver joined-up internal and external messages.
Diversity and inclusion are more than just buzz words for us. We're constantly striving to make sure we provide a welcoming and safe environment for everyone. We recognise that certain groups are under-represented within our team and we're working closely with our regional diversity and inclusion networks to make sure we support these groups as best as we can.
We are working in conjunction with the Cultural Fusion team. If you would like support with your application or interview please contact Wales&WesternCulturalFusion@networkrail.co.uk or visit the connect page: Wales and Western Cultural Fusion (sharepoint.com). For all other support please contact your HR Business Partner.
Minimum Requirements:
1. Education to degree level or equivalent qualification or holds a professional qualification in communications or can demonstrate equivalent relevant experience.
2. Proven experience in successfully shaping and delivering key messages to various audiences and meeting their individual needs.
3. Ability to provide guidance on communication issues and develop strategies to support business objectives.
4. Demonstrable excellent written communications skills.
5. Ability to produce accurate and effective content quickly and to deadlines.
6. Excellent verbal communication and interpersonal skills.
7. Excellent attention to detail.
8. Experience of Office 365 and SharePoint.
Desirable:
1. Experience of writing content for a variety of communication channels (eg. intranet, video, Yammer).
2. Relevant experience in internal communications.
3. Sound knowledge of strategic corporate communications practices.
4. Editorial/journalist skills.
At Network Rail, we're part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain, and operate our network.
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. When you're part of our team, you matter to us, and you matter to millions. Watch our video to find out more!
The Wales & Western region includes more than 2,700 miles of railway and we serve communities and businesses of Wales, the Thames Valley, West of England, and the Southwest Peninsula.
Our ambition to be responsive to passengers and freight users drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues, and protecting safety and wellbeing.
About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone!
Benefits:
1. Privileged staff travel - Leisure travel discount of 75% on all leisure travel and includes family members.
2. A subsidy of up to 75% on rail and underground season tickets if you travel to work on the train.
3. GWR ticket alliance - Heavily discounted all day passes for you and up to 3 friends and family to use across the GWR network.
4. Benefits package including healthcare offers, a cycle to work scheme, discounted healthcare club membership, and discounted offers and benefits including childcare, healthcare and online shopping site.
5. A range of Pension schemes to choose from.
6. Effectively manage work-life balance with a 35hrs per week contract, hybrid working, flexible working, flexible leave, and enhanced family friendly support.
7. 5 days paid volunteering leave.
8. 2 weeks paid reserve leave for the Armed Forces community.
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