One of our longstanding clients based near Hungerford has an immediate role for an RLO to cover the Hampshire and Berkshire regions.
Role:
1. Engaged with and supported residents, fostering positive client relationships while providing liaison services across Hampshire and Winchester.
2. Notified residents about upcoming works to maintain up-to-date trackers and records.
3. Ensured optimized service delivery and addressed common concerns by gathering feedback via pre-condition and satisfaction surveys.
4. Designed and implemented a list of outstanding works, aiding the timely completion of all work activities upon construction project completion.
5. Liaised with all end users.
6. Liaised with tenants and arranged follow-up meetings.
7. Cemented a solid rapport with residents by promptly and professionally resolving issues and complaints, acting as the primary point of contact.
On offer:
1. An attractive salary and benefits package which includes either a car or car/mileage allowance.
#J-18808-Ljbffr