Summary
We're looking for a Senior Visitor Experience Officer to join the team. You'll be championing a great welcome and exceptional service to almost 500,000 visitors a day - not only at Calke Abbey but at nearby Foremark and Staunton Harold, two countryside sites at the edge of the estate.
You'll be engaging with our visitors and bringing our special places to life.
You'll be required to work working a of one in three weekends and some bank holidays.
What it's like to work here
With an ethos of ‘repair, not restore’, Calke is the un-stately country home; carefully preserved in both its glory and decay, visitors experience the little-seen decline of a country home in the 20th Century. The team are central to its special status, working collaboratively across a broad site to deliver important conservation work, excellent customer service and a diverse and engaging visitor offer. As well as the house, Calke is popular with visitors looking to explore the gardens, pleasure grounds, stableyards, and the 600+ acre estate including an ancient deer park, wetland and nature reserve. Our popular commercial spaces such as the restaurant, café, pop-up refreshments and shop help to make much of Calke’s extensive conservation work possible.
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What you'll be doing
You'll work with the Visitor Operations Manager to ensure that we provide an exceptional experience to everyone, every time, particularl...