The role is 24 hours per week, some flexibility available with regards to working pattern on an initial 1 year contract. Office based with occasional hybrid working possible, travel in an around the BH23 area will be required. Please see our website for full details of the role and the organisation. christchurchcommunitypartnership.org.uk Are you ready to make a real difference in people's lives? We're seeking a dedicated and compassionate person to join our team. You'll play a key role in planning, organising, and overseeing some of our most vital services. The Community Connections Coordinator’s (CCC) role is to deliver and further develop 2 of these services; Christchurch Angels and Helpful Neighbours. Christchurch Angels includes oversight responsibility for a range of services which include Coffee Connections, Lunch Clubs, volunteer delivered short-term enabling, a seated exercise class and regular outings. Helpful Neighbours offers help with small practical tasks, and assistance with form filling and paperwork, which is delivered by our volunteers but assessed and overseen by the CCC. The CCC will conduct an initial assessment of the client’s needs from both the initial referral form and a home visit to decide on the appropriate course of action. This may mean signposting to other agencies, or in some cases allocating a volunteer for a limited period to help clients regain their confidence, by introducing them to a lunch club or other activity. Those experiencing social isolation, can be referred to the CCP by a wide range of local agencies, and working collaboratively is an essential part of the CCC role. You’ll build relationships with the people you are helping by listening carefully to what’s important to them and what motivates them, you will stay in touch with clients regularly to ensure their needs are being met. If you’re passionate about making a real difference, thrive on the opportunity to positively impact the lives of others and influence change, then this is the perfect role for you. Your can-do attitude, and ability to build strong relationships will enable you to make a lasting impact on those around you. Skills and Experience Experience of working within the voluntary sector and supervising staff or volunteers is an advantage. This role may suit someone with a background in Social Work or Care - full training is available, so this is desirable but not essential. Personal Skills Ability to respond to calls and enquiries professionally, self-motivation and adaptability to change, excellent organisational and administrative skills, strong computer literacy, an eye for detail and the ability to perform under pressure, a full UK driving licence and access to your own vehicle with business insurance. This is a very varied role and priorities can change rapidly, as part of a small team a willingness to get stuck in is essential Pay in line with the Real Living Wage.