The Caretaker/Porter role is a key member of the site/establishment staff and undertakes a variety of highly responsible tasks around the premises. They must seek to establish an excellent and professional working relationship with the group staff, selected external suppliers and all stakeholders. Above all they must recognise that they are a service provider to support the Estate ethos and brand.
The summary of the role is to maintain a diligent oversight of the day-to-day security, and a hands-on proactive approach in the operation aspects and maintenance of the estate.
Full time, year-round, residential position. On-site accommodation will be provided. Partly furnished apartment style accommodation, salary of £24,000 is inclusive of rent, council tax and reasonable utility bills.
Duties (Some of which may involve out of hours working):
Security/Key holding:
1. Key holding duties including daily unlocking and locking of buildings all year round, as well as callout duties.
2. Respond to situations relating to the security and safety of the estate premises out of hours.
3. Assist in the protection of the property assets. Support the estate’s brand values through the appearance of the manor house and surrounding estate.
Caretaking:
1. Carry out caretaking duties, minor repairs, and maintenance to the estate.
2. Undertake regular building inspections, including heating, lighting, fire and alarm systems to ensure they are in good working order; inform senior managers of any major repairs or maintenance work identified.
3. Grounds maintenance including general gardening including cleanliness of the estate grounds and buildings exteriors.
4. Work with the General Manager to anticipate, prevent, mitigate and manage hazards.
5. Supervise external contractors whilst on site.
6. Maintain accurate logs in the event of fire, flood, breaking and entering, accident or damage.
Events/Porter:
1. Aid in organising the manual set-up of events taking place across the estate, as required.
2. Friendly and professional induction to guest check in/out at the property.
3. Carry out fire tests, drills and evacuation exercises for staff.
4. Contribute to the moving of furniture, deliveries, along with assisting the rooms service staff with laundry, rubbish and manual tasks.
5. Always ensuring the safety of guests with hazards such as slips trips and falls.
6. Any other reasonable duties taking into consideration ability, training, experience, and qualifications.
An enhanced DBS check will be required.
Skills, Knowledge and Experience:
1. Training in Health & Safety, Fire Marshall duties and First Aid would be required/provided.
2. Ability to carry out minor skilled repairs and maintenance work e.g., woodwork, plumbing, painting and decorating.
3. Able to work under own initiative, under pressure within structured timescales.
4. Have a high quality, methodical approach to work.
5. Customer focused, generates new ideas and working practices to exceed expectations without being prompted.
6. Strong communicator, able to listen to and assess the estate’s needs and summarise building issues in simple easily understandable terms.
Attribute Requirements:
1. Positive ‘can do’ attitude.
2. Proactive approach to work.
3. Team player.
4. Loyal, discreet, and reliable.
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